Case Date:

1/28/2013

Just paid my bill online. However, after entering the required information and entering submit it stated I had to enter a personal name (which I did) or company name (which I don't have), it gave me an error message stating I had to enter a personal name or company name. I finally entered my personal name in both the company name and personal name and it accepted it. Why do you have to enter your personal name in the company name field in order to process the payment?

Case Date:

2/14/2013

I enjoyed testing your site. Thank you.

Case Date:

2/17/2013

The lnks for Kspots and the Kiva web address are broken.

Case Date:

3/11/2013

To whom it may concern: I was at the website for sustainability and water barrels, here: http://bloomington.in.gov/documents/viewDocument.php?document_id=5952 There is a paragraph, "A typical rain barrel is a drum with 50-60 gallons of capacity. In Bloomington, you can buy a rain barrel from Earth Care, the Monroe County Soil & Water Conservation District and others. Or, you can build your own! Download our step-by-step instructionshere (DOC 368.00 KB)." Unfortunately the link to the "Monroe County Soil & Water Conservation District" seems to go to a New York page! I doubt this is intentional? Please let me know. The 2013 fee schedule says $45 for a rain barrel, which I might be interested in if I can really pick one up in Bloomington IN. Thank you! Sincerely, Jacob Neumann

Case Date:

4/2/2013

This page: http://bloomington.in.gov/sustainabledevelopment Has a link to "Personal Emissions Calculator (EPA)" that is broken: http://www.epa.gov/climatechange/wycd/calculator/ind_calculator.html The correct URL is this: http://www.epa.gov/climatechange/ghgemissions/individual.html

Case Date:

4/4/2013

Amazing Fact: Nowhere, but nowhere, on your entire neighborhood parking section, not in the main text, not in FAQs, does the site give the one bit of information that one would think would perhaps be the first information you need: where do you get a permit (and when can you get one). Best wishes, Mark Roseman

Case Date:

4/12/2013

Can't pay tickets on line say that don't exsist

Case Date:

8/18/2016

Can you please updated the Fountain Square URL to: http://www.fountainsquarebloomington.com Found at: https://bloomington.in.gov/locations/viewLocation.php?location_id=473 Thank you for your help, Rebecca Johnson

Case Date:

8/19/2016

Hi, I’m emailing you because I recently came across the Utilities section of the "About Bloomington" page on your website (http://bloomington.in.gov/about-bloomington) and thought it offered up some helpful information. I noticed that you link to several internet, phone and TV providers under the “utilities” section, so I wanted to let you know of a helpful resource. Allconnect is a free online service that helps people find utilities, like internet and TV at their exact address. All users have to do is plug in their address and they can find, compare and order their services online instead of having to call each provider individually. We were also recently named one of the top three customer service companies in the nation: http://www.allconnect.com/pdfs/pressCenter/PR-2016-06-Allconnect-2015-ACSI-Score.pdf . I think this would be a helpful resource for residents who want to find internet and cable providers at their exact address. Here’s the link if you want to add it as a resource on your site: https://www.allconnect.com/ Hope this helps! Let me know if there is someone else I should contact about this. Kristen

Case Date:

8/22/2016

We are listed on your site as Canine Companions, but have changed names 2yrs ago to BloomingPaws. Could you please update this? Thank you! http://bloomington.in.gov/documents/viewDocument.php?document_id=1029