Case Date:

9/21/2012

I like being able to submit my complaint, but wish I could review my comments, but this web page won't let me scroll back. Please contact me if you have any questions.

Case Date:

11/10/2018

Received the attched error message when trying to access https://esuite.bloomington.in.gov/esuite.utilities I'm using Chrome Version 70.0.3538.77 (Official Build) (64-bit)

Case Date:

11/11/2018

Google Chrome says your esuite for paying bills is not safe and it will not let me access it. Please update your website and make it safe to pay bills online.

Case Date:

11/23/2018

Dear Madam or Sir, I need fingerprints taken for the purpose of obtaining an FBI background check (employment in a foreign country). If you do provide this service, may I make an appointment anytime between 5-10 December? Kind regards, Jann Rohlaender

Case Date:

1/18/2019

commercial water rate vs industrial water rate

Case Date:

2/21/2019

Gymnastics competition

Case Date:

2/22/2019

the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.

Case Date:

3/27/2019

before the site redesign, i remember it being easier to tell the city council meetings from the committee of the whole meetings. now both in the calendar and in the agendas page, they are both just "Common Council Meeting." also, the calendar entry for upcoming meetings should have a link to the agenda/packet, since the upcoming calendar days are prominently displayed. also, maybe the agenda/meetings page should be sorted by descending date, and not have a bunch of blank entries for meetings without documents yet? basically, in order to see the agenda we shouldn't have to go to a page and then scroll halfway down it to today's date. and we certainly shouldn't have to download the whole agenda to see if it's a committee of the whole meeting. anyways, thanks!

Case Date:

4/24/2019

The household registration page at https://webtrac.bloomington.in.gov/wbwsc/webtrac.wsc/household.html?option=add requires that a gender be selected, but only allows two genders. Please read https://uxdesign.cc/designing-forms-for-gender-diversity-and-inclusion-d8194cf1f51 on designing this kind of field better and more inclusively

Case Date:

4/27/2019