Case Date:

11/22/2019

Your UReport link is not working. I am trying to make a report of a street light being out and it wont respond when I click "i understand" link.

Case Date:

11/27/2019

I have been trying to pay our bill which is due on the 26th. I have been putting in all the correct information and I keep getting this prompt even though I’ve put in all the correct information. I’m wondering if your utilities website is down and we will be able to pay our bill tomorrow. This prompt doesn’t tell me what information I am missing. I tried submitting this information without my name or company name filled out and I was promoted to fill out my name or company name. I did this and was promoted with the same description shown in this picture. I have all the correct information filled out so I am unsure what is wrong and I hope we are not charged for submitting this information late. Please let me know what is wrong.

Case Date:

12/6/2019

I would like the council members to have current photos of themselves on the website, not photos from 15 years ago.

Case Date:

12/9/2019

Can I recycle plastic bags? I heard that was not allowed any more

Case Date:

12/12/2019

not dumping YOUR recycling karts

Case Date:

12/16/2019

When filling out this form, if you fill out text, then move to the section with a map, and use the in-app back button (not even the browser back button) to edit the text, the field is empty and you have to start over.

Case Date:

1/3/2020

This ureport page is not mobile friendly. Attempted to submit a report from a pixel2/chrome, but could not scroll the page to reach the submit button. Was attempting to submit an Street sign issue.

Case Date:

1/3/2020

Webpages don't include a scrollbar, making it difficult to see all the options - i.e. see Streets, Parking & Traffic.

Case Date:

1/3/2020

Unable to find the ticket status page from the ureport page. Only could access the ticket status, if the link was selected immediately after submittal.

Case Date:

1/9/2020

Appears the canvas drawing got busted, will fix.