Case Date:

10/3/2017

I want to commend Adam Wason, Shelby Walker, and Rhea Carter on helping me resolve my trash can problem. They went above and beyond. They deserve recognition. Not only did they fix the problem, I learned new things about sanitation services, which was very cool. They didn't cover that so much in the Citizen's Academy back in the day. I am SO THANKFUL for their help.

Case Date:

8/9/2013

I cannot find the number for identity theft I'm using. My boyfriends phone and all my calls on my phones are rerouted I have no accessible emails

Case Date:

8/8/2019

Have a picture of the lack of curb-cut at the Barrington BT stop. If needed or requested, just ask...

Case Date:

9/11/2019

Accessibility issue on E. 6th Street sidewalks, behind the public library. Where the library's driveways cross the sidewalk, the wheelchair areas are very narrow and uneven. Is this something the city will replace, or is it up to the library?

Case Date:

12/22/2018

Very difficult to determine trash collection schedule for next week (Christmas week). Sanitation page says "one day delay" on "December 24 (Christmas)." Really? Christmas is the 25th!

Case Date:

7/23/2020

When trying to use the Bloomington uReport mobile app (iOS), attempting to report a streetlight outage, the app says to report it to Duke Energy at "www.duke-energy.com/lightre..." and then cuts off. I had to google search instead to find where to submit a report to Duke. Also, it shouldn't matter whether Duke maintains the streetlights or not. Constituents should be able to report a streetlight being out to the City, and then the City takes care of reporting it to Duke.

Case Date:

7/30/2013

I'm trying to understand the new parking meter policies and find conflicting information. At this webpage: http://bloomington.in.gov/documents/viewDocument.php?document_id=1938, the metered hours are from 5 a.m. to 5 p.m. On the Parking Fact Sheet (downloaded from the website) says metering hours are from 8 a.m. to 10 p.m. Am I misinterpreting something or is there an error in one of these locations? Hope you can clarify. Thanks.

Case Date:

9/8/2013

Observation: there is no place on this app for public safety issues; understand urgent issues should be 911 issues, but less urgent issues could be addresses in app. Issues listed here are the nuisance, quality of life kind. Suggestion: add a public safety topic here Thanks

Case Date:

7/30/2015

St. Rd. 45 going East of Bloomington towards Unionville has been closed at the railroad crossing right before Russel Road......any idea when that will re-open?

Case Date:

8/6/2015

17th Street officially open.