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City of Bloomington, Indiana

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closed #165010

Website & Web Services Feedback

Case Date:
7/1/2018

Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!

closed #165012

Website & Web Services Feedback

Case Date:
7/2/2018

As you are heading north on Sare Road through the round-a-bout at Rogers Road, the new paint markings do not match the signage of what lane you need to be in to go straight through on Sare Road. The new paint markings make a change in the traffic flow that is going to be very confusing if the signage is not updated. Thanks, Laura

closed #165019

Website & Web Services Feedback

Case Date:
7/2/2018

Some feedback for your web team: I find the city website generally to be clear, helpful, and easy to use. However, the lack of topic-specific contact information for city staff is frustrating. I don't like talking on the phone. I'd rather have things in writing. I would just like to know whom to email. But I have to guess. This--combined with weird, low-information job titles ("Rental Specialist 1," "Rental Specialist 2," "Program Manager"--those have no meaning to me as the customer of city services!) makes it frustrating to know whom to contact. Why not just make a directory that tells what important topics are in people's individual responsibilities and areas of expertise?

closed #186100

Website & Web Services Feedback

Case Date:
10/25/2023

Parking meters in main square

closed #179080

Website & Web Services Feedback

Case Date:
2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

closed #179155

Website & Web Services Feedback

Case Date:
3/3/2022

https://bloomington.in.gov/covid-19 This page seems to have been left to rot and the info there is misleading or completely inaccurate. For instance: "Effective July 1, Bloomington Transit will resume the" This appears to be from last year, I guess, judging but the bullet points that follow and do include a year. But it reads like this July (and will every year unless it's clarified). The missmatch of some dates having a year attached and other not is, frankly, baffling. "COVID-19 Press Conferences A press conference is held every other Friday at 1:15 p.m. The next event will take place on July 30, 2021." ? "The Monroe County Health Department issued mask mandate that is effective until Monroe County has fewer than 50 cases per 100,000 AND is in the blue advisory status." These seems contradicted by Mayor Hamilton's comment "We're not down below 100 or to the 50 number we were aiming for before Omicron", which makes me think we aiming for below 100 cases now and this site is outdated, but I have no idea because the info on this page is confusing and suspect. This is the COVID-19 Landing Page. This isn't an obscure page tucked away out of site somewhere. I went looking for information and it's hard to believe The City actually cares about COVID if it can't be bothered to update its own website.

open #192468

Website & Web Services Feedback

Case Date:
7/26/2024

When I try to click on a permit I previously applied for in the Civic access portal, I receive an error message. This prevents me from checking on the status of the permit. I also received this error message two weeks ago when I tried to check on another permit.

closed #189008

Website & Web Services Feedback

Case Date:
6/18/2024

Reports hang up/ don’t submit if you include a photo. They used to be an option to select the photo size, but that is no longer available. Might have something to do with photo size…

closed #157578

Website & Web Services Feedback

Case Date:
1/3/2017

We on the Historic Preservation Commission want very much for homeowners, potential new homeowners, and their real estate agents to be able to have easy access to information about whether their property is listed on the scattered sites survey, or within an historic district. Prior knowledge will help them become educated about the responsibilities and benefits of owning an historic home. There are two places links to the information should show up, (at minimum.) one is under the "historic" tab once a "my Bloomington" search has been done on the property. Or under the "historic district" entry which properties within historic districts currently show. (Add scattered sites here, please.) Another is under the "realtor information " page on the HPC website. (Here: https://bloomington.in.gov/documents/viewDocument.php?document_id=8553) there is a line stating "survey results by address" but it is not linked to the page ( https://bloomington.in.gov/historical-survey/survey-results-by-address ) and it is hidden halfway down the page. I would argue this link / information should be the first thing on the real estate info page, and prominently listed. Any help in this matter would be greatly appreciated.

closed #160982

Website & Web Services Feedback

Case Date:
8/31/2017

I'm looking for the scattered sites survey. I'd like it posted on the HPC section of the city's site, and as a stand alone, on par with historic and conservation districts. Link used to be here: https://bloomington.in.gov/historical-survey/survey-results-by-address Or are we awaiting an update? Access to the resource with that caveat (if needed) would be appreciated. Thanks- Sam