Case Date:

3/7/2022

During hard rains, water backs up in the southeast corner of my yard and comes into my garage and basement from the parking pad on the east and below grade through the wall to the north. The sidewalk running along the Clifton St. right of way is the east boundary of my property (see photo). Water simply can't move fast enough to the culvert you installed south of my property on the west side of the sidewalk. Is there anything you can do to alleviate this problem? I'm happy to discuss the details. Thank you.

Case Date:

7/5/2023

I am a resident here and they are building a new development, however there is no effort to keep run off from coming from the construction drive (our driveway is often covered in mud, gravel, and concrete run-off). It has gotten so out of control that there is literally a pile of concrete run-off on a sidewalk going down Allen St towards the neighboring apartment complex (Gardens Edge). They also have concrete run-off going into our yard space in the complex where many people take their dogs and children to enjoy the outdoors.

Case Date:

7/13/2023

Constant water source seeming to come up from the road or sidewalk on the southeast corner of Bainbridge and Allendale.

Case Date:

8/26/2023

The issue with this ongoing construction site continues. The workers on-site drove over the silt fence that was supposed to stop concrete run off and they have made no attempts to fix it. Every single time it rains, there is a build up of run off on the sidewalk that prevents water from draining properly and is contaminating the water systems with who knows what. The property has not ever disposed of it properly either (they literally just shovel it onto a tree stump instead of renting a proper disposal receptacle).

Case Date:

4/13/2021

The storm drain that sits in the curb cut for my driveway is sinking. I can see fallen bricks through the grate. The road surface and sidewalk are both crumbling around it. I am worried that the drain grate may collapse.

Case Date:

7/20/2021

On the south side of Winslow at the west side of Piccadilly there has been progressive erosion where the drain pipe goes under Piccadilly. Whenever we get a strong rain for five or ten minutes the ditch backs up on the east side of Piccadilly and does not flow freely under the road. The erosion mentioned has noticeably progressed this year and if left unabated the road will eventually be at risk of breaking at its edge. Also, be aware that the heavy rains flood the east side ditch and form a pool over the sidewalk which also spills out onto Winslow. We can see this from our home. I had a couple of pictures of this to send you, but you only gave me the ability to send one. If you'd like them, please let me know by email. Thank you!

Case Date:

7/11/2024

Dry grate with inches of water around it. At least part of this grate is above grade so there is 2-3 inches of standing water after every rain. The sidewalk and yard get soaked by passing cars and there is usually standing water in the intersection that never drains, just eventually evaporates

Case Date:

11/6/2024

This is a recurring problem. In the fall every time it rains, all the leaves come down to the lowest part Park ridge East that's in front of my house. The past 2 years they just come and clear out the actual grate and leave a pile of leaves around it. Which means next time it rains in about 5 minutes the grate will be clogged again. Also they pile the leaves up in my yard and kill my grass. These are not my leaves. They're from the street. Last winter we went around this and you guys ended up having to come with a dump truck after you put them all in the street and then the snow plows put them back in the grates and then they had to be pulled away from the drains and then they got plowed back into the grates and we had a ice shield here where it floods every time it rains more half inch. And I ended up coming with a dump truck and six people and carrying off all the leaves. The Men who cleared it this morning said this isn't the way they would do it if they had their choice. I've called the mayor's office and nobody has called me back. I gave you the day to do that. So now I'm reporting it on Ureport.

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.

Case Date:

3/10/2025

There is a city street drain at the bottom of my cul-de-sac between my house and my neighbors. I have been told by the city that the drain is not on city property. I am not sure why or how I am to maintain the drain. It is partially underground and does not drain as it should down the hill. How can the city put in a drain that doesn't work and then expect me to correct the issue. Last week I believe they backwashed the drain which let to a HUGE amount of leaves etc that was in the streets to wash down the hill behind my house and AGAIN destroy the steps I built! I have maintained the walking path at Rogers family park on both side of my house but am extremely upset that the city trees that fall and block the drainage along with the street wash (leaves, snow salt etc) destroying both sides of my house and washing away what little yard I have. I have cut brush and pushed logs but I am a 56 year old women and I can't move or clean as the city could if they would just come in and correct the drainpipe and push the dead trees away on the other side of my house. I push mud off of the trail and clean it all the time! I am often asked if I work for the city. I should!! I can't keep up with what the city should be doing with the water drainage in my neighborhood. I am at the bottom and I get EVERYONES leaves, sticks, street salt and mess. Please help me clean it up so I can continue to take care of it.