Case Date:

6/11/2018

Hi, I had a note from the sanitation crew that said my trash was too close too a vehicle (true) and had to be placed on the curb. I live at 419 S Highland Ave. The trash and recycling cans were on the sidewalk, as they always are, so I'm not sure if I'm supposed to put them closer to the street? Also, they are very close to a car because it's the only place they can be put other than the street or the driveway (which is shared) so I'm not sure what I should do. Also, my yard waste wasn't picked up at all, so I'm in a bit of a quandary. I think very highly of the folks picking up the trash and recycling and want to do whatever I can to make it as easy as possible. I'm just not sure how to do that. Please advise. Thanks very much, Deborah

Case Date:

6/5/2018

The trash for the Killion Apartment building (Woodington Management) has not been picked up in weeks. The company switched over the the City's trash service maybe a month ago and the trash and recycling are overflowing. Trash is all over my yard because of where the management company has placed the trash cans and I would just like to someone to be aware of this problem. My house is also managed by Woodington but I pay for my own utilities and garbage pick up so their garbage not being picked up has become a huge inconvenience.

Case Date:

5/30/2018

My address is 416.5 North Lincoln Street and because the house is in the middle of the block I have been taking my trash cans to the 9th street driveway for the past year for pickup. My regular pickup day is Monday but because of the holiday it should have happened yesterday and it did not. My cans are still out on the street because I have been wondering if there is a delay due to the holiday. I do not want to be charged extra for a pickup specifically related to my house but I don't want this trash sitting in the sun for the next week and I don't understand why it was not collected yesterday.

Case Date:

5/7/2018

It would be useful, and I think easier for the sanitation department, to have an online form to request large item pick up, rather than having to call in. I was hoping to have a large item of trash picked up with my regular trash today, Monday. I called this past Friday, not realizing the sanitation department was closed on Fridays. They called me back today (Monday) and left a message. By the time I was able to call back, it was too late for anybody to pick up the item, so I have to wait until next week.

Case Date:

5/3/2018

I live on a corner lot and always bring trash to the "front" for collection. Would it be fine to leave it on the side yard instead since a street is there too for pickup? It's a much shorter drag of the bins there. Thank you.

Case Date:

4/27/2018

Not a huge deal so long as it doesn't keep happening but only half of my cart was dumped in Park ridge East this week. (Trash, recycling was fine) Are they using automatic grabbers now? Please try to make sure it comes out of the can! Thank you

Case Date:

4/16/2018

This morning we had trash pick-up and I also had two cans with yard waste. I happened to see that the sanitation workers emptied our neighbor's and our yard waste into the trash truck. Why is that? I was shocked to see that happen.

Case Date:

1/25/2018

Our trash was not collected this morning, and still has not been collected, even though it is our normal trash collection day.

Case Date:

1/18/2018

Good morning, I am just curious if our trash and recycle will be picked up this week. I am at 1110 N Jackson Street. Our trash/recycle did not get picked up for two weeks during the holidays and it became an issue where we could not fit all of our recycle in the bin within your guidelines and had to keep it another week. Please let me know. Thank you!!

Case Date:

1/8/2018

Non-collect notice on my full trash bin because it was "too close to mailbox". You've got to be kidding me. Thanks collector 957!