Case Date:

11/21/2023

Trash can set down in middle of driveway, trash can dumped over in middle of road. This happens more often than not.

Case Date:

9/21/2023

Trash has not been picked up on the 2100 block of Wimbleton Ln

Case Date:

9/12/2022

For the past two weeks our trash and recycle have not been picked up, but our neighbors have. We have paid our bill and we have followed all of the rules listed on your website. The only problem I can see is perhaps the trash and recycle cans were too close to each other, but they had been moved (over 4 feet apart from each other) prior to this Monday morning pick up. We would like our things to be taken, and if possible before the next weekly pick up. Thank you!

Case Date:

6/21/2022

I was just told that our trash was not out last Friday morning at 6:05AM when your crew came by for our extra trash pick we requested. That is not true. It was out Thursday night and I had to haul it back in at the end of the day Friday. Our trash is always picked up by our garage at the curb on Fess which is where it was. We are on the corner of Fess and University. Maybe your crew did not look on the Fess side of our house.

Case Date:

4/22/2022

Every day after trash and recycling pick-up, there are pieces of trash and recycling all over the road, sidewalk, and yard.

Case Date:

3/14/2022

The city's garbage and recycling trucks are tearing up the circular median between 500 and 501 South Arbutus because they are too large to turn around in the cul-de-sac. I have reported this issue several times. I can arrange with the other residents of our street to put all of our garbage and recycling bins on either the east or west side of the street (whichever is preferred by the truck drivers) to make this easier so that they can back in or back out of the street rather than trying to turn around. Please let me know if you would like for us to do this.

Case Date:

11/15/2021

I own four apartments at 813-819 S Washington through Yukon Properties, LLC. We recently received a notice about trash cans not being timely removed from street side. Can you provide the serial numbers for the trash cans that were issued to each apartment: #813 #815 #817 #819 Once we know the specific serial numbers we can make sure each unit is responsible and accountable for their cans. Thanks

Case Date:

10/21/2021

Not the first time when my trash bin is only half emptied by garbage pickup. I realize there are a lot of houses to go through, but the least you all can do is FULLY empty my trash bin.

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

9/21/2020

Hi, The trash collector seemed to be in a hurry today and there were 5 trashcans on their sides in our neighborhood...ours was one of them. We have asked you kindly to please not dump our trashcans on their sides while picking up the trash. They damage the trashcans as well as the driveway that we spent $1600 to black top. We find it very disrespectful of the trash collector to just throw around our trashcans after picking up the trash when he could so easily gently put them down so they stand up if he would slow down a little while doing his job. We have video cameras on our property and this gets caught on our video cameras. Do we need to start fining the city each time they damage our trashcan and driveway by throwing the trashcans on their side in our driveway? It is frustrating when we pay so much in property and city taxes to have our property damaged by the city.