Case Date:

12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

Case Date:

6/10/2024

I work for Mackie Properties, and we manage Ridgefield HOA. The driveway at 3916 N Whitewood Way in Ridgefield, which the City repoured last year after repairing a broken main water line, is deteriorating. We initially reported this issue to the City earlier this year, but the City did not take responsibility for redoing the driveway. Since then, we have had contractors assess the situation, and they have determined that improper installation is causing the deterioration. Today, we sent another contractor to reinspect the driveway and provide a quote for sealing it. However, they confirmed that the deterioration has worsened over the past few months and that sealing is not a viable solution. They noted that the concrete was too wet when installed, leading to its current state. We request that the City tear out the existing driveway and properly pour a new one to prevent further deterioration.

Case Date:

4/21/2022

Water leak in city water line pre meter

Case Date:

7/5/2022

Smithville is installing lines in my neighborhood. The road itself is narrow and for most of tosd, parking is allowed only on one side. The contractor ignores the no parking signs. They park large pieces of equipment illegally over night ehen they could park legally. They have also blocked us in by having equipment in the middle of the road with the other end closed. I understand that they need to have equipment where it is needed when they are working in the day, but not at night

Case Date:

10/10/2022

I would like to know when the barrier and repair of water turn off in from of my house will be repaired. It has been several years and thereis a big hole in the area with a barrier, however, I hope no one falls in it. I think it is time to repair or whatever you are going to do with the hold. it has been years now

Case Date:

12/13/2022

We will not use garbage collection service for several months, but City will still charge us for the service unprovided, only because your billing system was set up that way. Is this legal to charge residents for the service you are not providing ? Sounds ridiculous and illegal. Hope Mr. Mayor could see to it and step in for a immediate correction. Thank you.

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

9/1/2023

The company, installing fiber optic cables on my St., South, Lori Lane, destroyed my drainage that goes underneath my driveway. We are in a flood zone, and if this isn’t corrected my driveway, which is gravel, will wash away. I’m really shocked how careless the company was in excavating my property without fixing it. My house is at 80 S. Lori Ln.

Case Date:

9/19/2023

Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement

Case Date:

10/12/2023

Grass killed by large piece of equipment left on the turf which should have been left on the street. This occurred during water main replacement over late summer. Requesting repair