Case Date:

12/8/2023

Thank you for recently covering an open utility hole in this area by the alley. We noticed another one this morning a bit west of that one. It is also between Fess and Park on Cottage Grove. This one is approximately half-way between Fess and the alley between and parallel to Fess and Park, about 8 feet north of the sidewalk on the north side of Cottage Grove. It is smaller than the last one, maybe 6-8 inches, and looks quite old, unused, and slightly crooked. Maybe just fill it with dirt (?)

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

12/15/2023

They had a water line or sewer line emergency at 719 W 7th and contractors tore up a lot of sidewalk on the South Side of W 7th Street in front of the house. Who is responsible for repair or sidewalk? This happened Thursday night and continued all day Friday 12/15. Contractor was Snedegar Construction.

Case Date:

4/2/2024

This vault installation is not working. Location: ROW of N Jackson St, just south of the SW corner of N Jackson and W 13th. Vault installer (per plaque on the vault): Hoosier Fiber Networks. First, the pea gravel is not a great choice for fill in the ROW. I am pretty sure this is supposed to be a vegetated tree plot. Second, the fill is eroding away, leaving deep holes in the ROW. Please make Hoosier Fiber Networks fix it. Thank you!

Case Date:

9/28/2020

metal culvert st entry to parking lot has rusted out and collapsed, leaving an 18 inch hole near a fire hydrant. I talked with Ed last week. my phone is 812 325 5968

Case Date:

1/29/2021

I was walking my dog today at 5:30 5:40 and walked on the yard in front of my house and I fell through the manhole cover in the water system the lid for the manhole where the water supply is located was obviously horrifically play inaccurately placed and is leading to it being removed and I stepped on it and fell through and hurt myself so this needs to be repaired as soon as possible

Case Date:

4/21/2022

Water leak in city water line pre meter

Case Date:

7/5/2022

Smithville is installing lines in my neighborhood. The road itself is narrow and for most of tosd, parking is allowed only on one side. The contractor ignores the no parking signs. They park large pieces of equipment illegally over night ehen they could park legally. They have also blocked us in by having equipment in the middle of the road with the other end closed. I understand that they need to have equipment where it is needed when they are working in the day, but not at night

Case Date:

12/13/2022

We will not use garbage collection service for several months, but City will still charge us for the service unprovided, only because your billing system was set up that way. Is this legal to charge residents for the service you are not providing ? Sounds ridiculous and illegal. Hope Mr. Mayor could see to it and step in for a immediate correction. Thank you.

Case Date:

9/19/2023

Cbu replaced 3 hydrants during main replacement. These areas need to be replanted . Additionally during one replacement irrigation damage resulted in a $400 charge for repair. We request reimbursement