Case Date:

5/21/2013

On Friday May 17 white flags were placed on both sides of our street - Blue Ridge Drive. Is there some type of work planned for this area? Thanks, Karen Watkins

Case Date:

7/5/2024

Could the city please finish the water project started during the winter? I scrap my car every time I come out of my driveway. The patch jobs were terrible on all parts of the Spicewood neighborhood.

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

5/24/2022

I spoke with two Martha Street residents who mentioned that they are seeing many people taking a short cut through the culvert that runs east-west between Matlock Heights and Lower Cascades. They indicated that following some utilities work, they were expecting workers to install a No Trespassing or Private Property sign to deter such foot traffic, but that no such sign has been installed. Could you follow up and see what might be done at this site? Thanks!

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

1/11/2024

This is in reference to an issue reported back in November - Case 186167. AEG was in our neighborhood in over three months ago, and left a haphazard trail of pipes sticking out of the ground, holes covered with thin sheets of plywood, and yards torn up and muddy. Can our neighborhood please have some sort of an update as to when they will be back to finish the job they started? Will yards be repaired and reseeded by this coming spring?

Case Date:

3/12/2024

Why there utilities road work on kinser pike near classic lane

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

8/4/2024

Fiber install hit water line. Lots of water leaking

Case Date:

8/2/2024

Fiber contractor hit house sewer line—sewer is now backed up.