Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!

Case Date:

1/11/2024

This is in reference to an issue reported back in November - Case 186167. AEG was in our neighborhood in over three months ago, and left a haphazard trail of pipes sticking out of the ground, holes covered with thin sheets of plywood, and yards torn up and muddy. Can our neighborhood please have some sort of an update as to when they will be back to finish the job they started? Will yards be repaired and reseeded by this coming spring?

Case Date:

3/12/2024

Why there utilities road work on kinser pike near classic lane

Case Date:

4/27/2023

Water near hydrant all the time. Either slow leak or natural spring?

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

8/27/2020

There is a yellow plug in the concrete that is a tripping hazard.

Case Date:

6/26/2018

Hello, There has been utilities construction going on by our apartment for over a month now. We understand that there is a lot of noise that comes along with it, especially since they have to break through multiple feet of rock to be able to place new sewer lines. We have been understanding in the last few weeks as rock hammering began at 7AM and went on through 5PM Monday-Friday. Even as this construction extended to Saturdays as well. As of last night however, the construction went on all night long. I am guessing that since this is a city run construction project that the noise ordinance was overlooked, however with the continued rock hammering this is unacceptable. It is disruptive and prevented us from sleeping through the night (which is especially impressive given that we have grown accustomed to the street noise typical of living on Walnut Street). Again, we get that this is an important project and that there is a lot of noise that comes along with that. However work through the night cannot continue. Sincerely, Brandon Fricke

Case Date:

12/10/2022

My water is off. There has been work in the area, but no communication about it. No work occurring today. I am quite disturbed that it appears I might be without water for a while with no information about it.

Case Date:

1/17/2023

From Reddit Bloomington: Fiber cables damaging sewer lines We live right next to Bryan Park. About a week ago our toilet backed up, and after multiple visits from our (very honest and reasonable) plumber, we discovered that the city's fiber optic internet contractor had carelessly run an optic cable directly through our sewer line. This caused a ton of debris to get into our drain pipe and completely clog the pipe, necessitating a $10k repair. I called the city and apparently, this is happening to people all over town. (The person in the utilities office said I was the third person to call today with this exact problem, and our plumber said that this contractor got thrown out of Carmel for damaging so many sewer lines).

Case Date:

10/9/2018

Habitat for Humanity of Monroe County is working at the SE corner of 17th and Fee on the IU campus. The attached picture shows a water outlet cover that is broken.