Case Date:

6/12/2020

Hi. I just want to say that I really appreciate the Adopt-a-Drain program. I was told about it by a city worker named Kriste. Anyway, I've complained for years about the storm drains on Blair Avenue. They get clogged (mostly by grass clippings from people mowing) and then the rain doesn't drain well. For years I said, why doesn't the city clean these? I was annoyed about it because the water would carry seeds and dirt, which would collect in my gutter, and then the next thing I know I have to mow my gutter! lol! So for the past four years I've been cleaning out my gutter, muttering to myself about the drain, and then every now and then cleaning it out, too. When I heard about Adopt-a-Drain, I realized that I could handle that task for two drains on Blair Avenue that impact my yard. Kriste also taught me that the city has over 12,000 drains, far too many to handle without some help. So, now I know that I can help, and I'm glad to do it. Great program!

Case Date:

1/18/2024

A water pipe is draining onto the sidewalk, causing a frozen pond .

Case Date:

11/11/2020

The stormwater culvert appears to be partially blocked with debris at multiple points. The first point is where a pipe passes under the B-Line trail, just near lamppost 136. There is a large tree trunk that is impeding the flow of stormwater there. The second point is further down the culvert, where two smaller pipes pass under the railroad tracks. One pipe is partially blocked, and the other is completely blocked with leaves and debris. Kriste has my contact info if you have any questions.

Case Date:

3/21/2023

As can be seen in the photo there are three dry creek beds (swales) feeding the area where the runoff water is pooling during a heavy rain fall. Cause of the pooling is the drain through a small ridge is eroded and clogged up. City needs to remedy this issue.

Case Date:

4/18/2023

Hello, We are contacting you again to follow up on a ticket we submitted a couple of months ago regarding the stormwater. The project that started last year it is still not completed. Thank you!

Case Date:

5/17/2023

Hello, I just wanted to follow up on the progress of the ticket we opened on 03/03/23. We have not received any response or feedback from your department.Thank you!

Case Date:

3/3/2023

Hello, I am writing you again to address the storm water issue we have in front of our property. It has been almost a year since the process of fixing this issue has started and it is becoming frustrating. We have been very patient, and we understand that there are priorities in the city but if this issue is not addressed the road will continue to erode and soon we will not be able to access our driveway. As I stated, we started the process in March 2022; we waited until September and submitted another ticket UReport 181323; this time the crew came and did some work (since we did not receive any information, we did not know if they are finished by the way they left the project for the past few months). I wish I could attach more photos of the "finished " project. Anyway whenever they cleaned the trench, the asphalt was scraped, and everything was left as is and every time it rains all the dirt and sediments go in the culvert clogging it. The rain today made everything worse, the culvert is clogged and the water is again on the street. It is extremely frustrating and disappointing. Below is the first email we sent on March 14, 2022 Hello, We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. Thank you for all your help! Mihaela Lee 812-325-6959

Case Date:

10/24/2022

There is a large water main break outside of 407 E Varsity Lane in Bloomington IN, Water is pouring up from the sidewalk and causing a stream to run down the side of the house. Needs urgent care. Likely shutoff.

Case Date:

3/17/2020

Hydrant at Sheffield and Morningside is leaking.

Case Date:

5/16/2024

Storm Drainage system at corners of Sheffield with Cambridge and Providence aren't sufficient and often are overwhelmed during heavy rains. This happens even without them being clogged.