Case Date:

4/13/2024

Since the street was repaved our garage has flooded 3 times in the past year due to runoff coming d9wn our driveway and over our yard. We tried to dig a relief ditch but this is more difficult and the flooding is due to the fill in of the original ditch in the easement and the fact that the culvert under the driveway is now clogged with roots and dirt. I need the ditch dug properly. Also, your department fixed a brok3n main last winter and did not fill in the hole left by the repair.

Case Date:

4/18/2024

Drainage ditch near the street in front of my residence has developed deep holes over the past several decades that I have attempted to fill continuously wash out. Could there possibly be in break in the water main? Thank you for looking into this matter.

Case Date:

4/28/2024

Our ask: Please retrench or otherwise definitively fix the water issue flowing from the high side of Brooks drive (addresses: 1213 and 1215) to the low side (address 2110 east Covenanter drive). Why: When heavy rains occur, high side water floods our yard and garden, resulting in 6 hours of work in clean up. History: In 2017 or thereabouts, the residents of 2110 east Covenanter reached out to the city regarding the water flow issue. At that time Phil Peden was the team lead. He showed me that the high side of Brooks had previously been trenched and there was piping under Brooks drive leading the water to Jackson Creek. He approached the 2 families in hopes of re-trenching, as he said it was the city’s responsibility to manage the water issue, as they had previously. Unfortunately, Phil was met with extreme resistance. To minimize neighbor impact, Phil’s team did trench some, and resolved 30% of the flow issue. He and I had a verbal agreement that I would try efforts on the low side of Brooks to protect my property from flooding. It seems that with the heavier rains, there remains a major issue of flooding despite years of my best attempts. At this time, I would appreciate further attention into this matter and a sustained / definitive fix from the city. Additionally, rocks from 1213 gravel drive continue to migrate across Brooks and deposit in my yard. I have been sweeping them back to their drive.

Case Date:

5/16/2024

Storm Drainage system at corners of Sheffield with Cambridge and Providence aren't sufficient and often are overwhelmed during heavy rains. This happens even without them being clogged.

Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.

Case Date:

2/23/2022

At the dead-end of 13th Street where it does not connect with Madison Street, there appears to be no drainage route for water to leave. During rain, it ponds, blocking the sidewalk and the road. The pond remains well after the rain stops. Can some provision for drainage be provided?

Case Date:

8/29/2024

I live at 3230 S Abby Lane. One one side of my house is a water drain from the culdesac. It has had so much sand and debris is no longer drains down the hill as it should. It overflows and washes out my stairs I have to the trail. I have cleaned it numerous times but I get poison ivy and seen several snakes. Neither are my cup of tea. I think it should be dug out better and a solution found for it to flow down the hill and not over my steps. On the other side of my house there are several trees down on the city property. Trees were removed and just pushed over. Due to the fact I am at the bottom of the hill all of the leaves and sticks run down and clog at the bottom. The water backs up and is washing out my yard. I have more and more holes in my yard where it is washing from underneath and there are more logs exposed that much have been buried under my yard that I now have to mow around. The water and mud flow over the trail and it leaves a terrible mess. I go shovel it off and try to keep the trail clean. Several people have asked if I work for the city because I am always down there trying to clean it up. I am getting old and tired. I would love for the city to push all of the mess to another area so the water will actually drain to the drain hole in the field across the trail as it was meant to do. There has to be a better solution. I am upset I would so hard on my house and both sides are getting washed away.