Kathy Curry left a voice message for me on 10/2/14 saying she has concerns about the drainage system going through her yard and how it's retaining water. She wants to make an appointment to discuss it.
He left a voice mail message asking for information about the existing storm infrastructure near this address. When we receive heavy rains, the basement has water issues and they are considering a sump pump but need to know what it could tie into.
She represents the Woolery Mills HOA. Indicated the resident at 2416 Woolery Mill Dr had water in their crawlspace last weekend. They checked and found a drain not functioning and didn't know if it was City responsibility. She emailed pictures.
Ms McGough called last week and asked for any document we have for storm water work we have performed near her house to help resolve ongoing drainage complaints.