Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

10/2/2018

Good Morning, I called on Saturday night and spoke to someone, did not get their name, via the emergency number. He recommended I contact CBU on monday but I did not get to it until this morning. Situation is this: 6:15pm - My son and friend are playing near the creek/drainage ditch between Elliston Drive and E Dunstan. All of a sudden a big wash of water comes running down the ditch and proceeded to run for about 2 hours. Could be 3-6" deep roughly, best estimate. I called in and gentleman I spoke with asked that I take a video, which I did and can provide. I traced it back to a culvert outlet which was coming from Allendale. Looked in the inlets on Allendale and could see water was coming from the north and S. Dunstan. I walked up and could see evidence of water dripping from a truck (similar to the drips off the garbage truck). The drip path got bigger and wider until I saw water spill surrounding the top of a manhole in the middle of S. Dunstan at the dead end. I did also notice that there is a storm pond that was half full of water in the Acadia Court apartments. I do not recall enough recent rain to have filled that pond but it looked almost recently drained but hard to say. That's the story. I wanted to report because it seemed an odd time and weather for this to be happening. The water seemed odorless and in hindsight I wish I had got a sample. There may still be some pools with water if you want to investigate. The attached map shows the rough path and the smaller circle to the north is the manhole and the larger the detention pond behind the apartments. The smaller circle to the south is the culvert pipe outlet.

Case Date:

5/2/2019

The storm drain at the corner of 8th & John is clogged. It is totally covered over with soil and yard waste that has eroded from the yard on the corner. The people there have dug up their yard with no erosion control barriers in place so tons of mud and stuff has flowed down to the storm water drain. Please do something. Thanks, Nate

Case Date:

8/3/2017

Storm drainage from Graham drive is destroying fences, yards and flower beds. I have left messages for an engineer Phil with no response. This issue intensified when utilities removed trees along Graham drive. Please consider a ditch along Graham drive to direct the drainage to the Creek in the wooded area along Graham near Henderson. I have photos but gave error when I tried to load. With direct email or mailing address I can attempt to send again.

Case Date:

8/26/2017

Soil level is dramatically decreasing by fire hydrant and adjacent side of the street on East Saratoga Drive

Case Date:

9/15/2017

We have an open culvert in our yard that drains rain water from the other side of the street and it seems to be eroding my property. It was suggested to me that I contact the city to see if I can get assistance in fixing this problem.

Case Date:

9/24/2017

Would like update on scheduling of issue 160453

Case Date:

10/5/2017

Drain does not function properly and washes debris out into roadway

Case Date:

10/8/2017

The cover has been off of the rainwater drain for two days.

Case Date:

10/17/2017

storm sewer has collapse - at least 3 years ago - causing excessive loss of lawn. I had to have my sunroom jacked up & have the back yards in our ares are getting steeper & steeper. The manhole cover is washed off nearly every rain leaving the opening uncovered. The flooding is getting worse & worse, and something needs to be done. The subdivision is trying to work with City, but it really has to be take care of before we start losing our homes.