Case Date:

4/23/2024

Water running down High Street from Maxwell South since last night, still running

Case Date:

4/24/2024

Hi there - the Habitat for Humanity build on Cottage Grove has a lot of erosion and the drain in front of the property is completely clogged. I connected with someone from Habitat about it at a social gathering a few weeks ago, but I'm not sure it was remembered. It would probably have more heft getting connected by the City. Thanks for all you do - very much appreciate the quick and thorough work of the CBU employees in this area during the recent heavy rains!!!

Case Date:

5/8/2024

High St near Woodstock, water running onto the sidewalk for days, no rain

Case Date:

3/21/2023

As can be seen in the photo there are three dry creek beds (swales) feeding the area where the runoff water is pooling during a heavy rain fall. Cause of the pooling is the drain through a small ridge is eroded and clogged up. City needs to remedy this issue.

Case Date:

4/11/2024

Drainage at 820 w rosewood gets clogged constantly. 6 neighbors assist in removing debris Was informed the city “should “ take care of this. It isn’t. 2 when fiber came in and ATT no longer need the piller type boxes in yards. They are sitting abandoned in yards can the city require them to be removed? They should be since no longer needed. 3. I had spent about 50$ for grass seed and topsoil when I removed shrubs. With the laying of fiber this was dug up and this area is a mess.

Case Date:

2/8/2019

There is no drainage system on Olive street just south of Hillside. Additionally, Ridgemont Ct runoff gathers here as well. Cars try to drive through wich causes waves to sending more water into the effected houses. 18" in the street. Years of neighbors and past residents call for help have garnered no response from the city.

Case Date:

6/25/2019

Storm drainage (and even some lighter rainstorms) has repeatedly been eroding and flooding our backyard and street. The recent storms have heightened our concern at the impact runoff water and debris is having on our home/yard, our neighbors yard, and the street below us. The elevation of our yard and street is lower than that of the woods behind us and the street above us (Georgetown Road). All of the water from these locations has eroded channels and pools in their yards, guiding the water into our yard. The water pools in our backyard, increasingly threatening our house. In addition to the large volume of water this forces on our yard and street, we are bombarded by leaves, large sticks, and other misc. debris. This debris clogs the sewer drains at the other end of our street and clutters the street. The amount of water runoff continues to increase on a daily rate and has started to erode dirt in both our and our neighbors front lawns, leading us to believe that increased drainage at the street above or our street are required. If not, alternate solutions and suggestions are requested. If city help is not possible, than approval for commercial drainage/directing of the water through our yard and into the street is requested for approval. Additional videos and photos can be provided.

Case Date:

10/31/2019

My basement has flooded due to street runoff twice within the last 7 years and has ruined my furnace and water heater. I am requesting the city pour a curb along the front of my street where my house is facing to prevent future damage.

Case Date:

2/26/2020

I am a homeowner with storm drainage infrastructure running alongside and underneath my yard. The majority of the Cascade Neighborhood drains though here and the conduit along Skyline is crumbling and heavily damaged. This needs to be repaired in order to accommodate the volume of water now common in our storms. Further, I am concerned that the underground portion is compromised. I see several sinkholes in my yard from subsidence. There are actually two conduits running though - one from alongside my yard, and another that runs from across the street in my neighbors yard. Additionally, there was a portion of erosion along my back fenceline that had eroded around a city sewer access point. Since the city came to fill this, I have had flooding in my garage - correlated to this directly. I have owned my home for over 10 years and am noticing the impacts of hydrostatic pressure in my basement - am issue I’ve never had before. I am concerned that the many city lines that run though my yard are compromised- leading to this problem. I would greatly appreciate meeting with a utilities manager to discuss these issues and have a scope of these lines performed.

Case Date:

3/17/2020

The new builders on the corner of Covenanter Drive and High Street installed a pipe last week. Our concern is that the pipe was not installed low enough to keep the flow of water continuing to High street and beyond. With the rainy season coming...we are concerned that the pipe will make water back up on our property. The city just spent two weeks closing off High street to fix this issue and now we are concerned that the new builders have just put something in (but not properly installed it) so they could have a little rock culvert to get to their property off of Covenanter Drive. I sent an email to Vic Kelson and Brandon Prince on Thursday, but never heard back from them. I am writing again because we would like this matter to be taken care of now before they get more involved with building and it is too late to fix the problem. I would appreciate if somebody would get back with me on this matter. Thank you.