Case Date:

2/18/2021

Hi, I work in a commercial building at 800 S College. Our building was recently sold to Storage Express and they have proven to be negligent in terms of snow removal. They have failed to clear our whole lot these past two weeks (leaving not enough cleared spaces for our business needs) and I have now had to twice dig out our one handicapped parking space by hand. We have addressed this with them in person and they were not responsive to our concerns. We are responsible for clearing our immediate walkway, but they are responsible for lot clearing and maintenance as per our lease. Our building is almost entirely service professions (massage, salon, barbers), and we have many older clients and folks with mobility issues and it is becoming a safety hazard. I am aware HAND handles residential citations, but am unaware of the proper channel (if any) for commercial properties. Would gladly accept any assistance. Thanks so much!

Case Date:

2/21/2021

Sidewalks not being cleared of snow 2212 E Queens Way

Case Date:

3/3/2021

Just today, I noticed a 4, maybe 5 year old ridding his/her bike down 10th St., and the parents walking along seemed 'forced' to help child off bike, then "lift" bike onto sidewalk. As I use a walker, and to gain access to the BT 'stop'. I feel it best someone contact the BHA (Barrington Homeowners Association and enforce city laws of/for which they claimed to be "exempt" from, although I very much disagree. I consider this/them to be a well justified part of the City of Bloomington. IF asked/requested, I will take a picture of possible curb-cut or ramp sites.

Case Date:

1/23/2018

Phone call reported handicap ramp on building 600, 2500 S. Rockport Road, being inaccessible. Said landlord is not fixing it appropriately.

Case Date:

5/10/2018

Massive piles of trash are blocking the sidewalk as of 8:45pm on Wednesday May 10. Piles are in front of 424 E. 6th Street and 426 E. 6th Street. Hopefully it is trash night and it won't be there in the morning.

Case Date:

6/25/2018

Tree has fallen and is across the Polly Grimshaw Trail. This is just to the east of Pete Ellis Drive. Needs a crew with equipment to get in there and clear the trail. Thanks,

Case Date:

8/20/2018

My friend, who uses a wheelchair for mobility, and I went to the Office Lounge on Saturday night. While the building is accessible the bathrooms are not. The door was not wide enough for him to enter and he has a small manual chair. A larger motorized wheelchair would not fit either. The manager apologized and offered to clear the women's bathroom, but he had already looked at the door and determined it was not wide enough either. Besides that, I don't think offering another genders bathroom would count as accessibility? I know the OL has been around a long time and I assume there is some grandfathering of pre-accessibility guidelines, but at some point don't they have to come "up to code"? Is that only if they do renovations? How long can they remain un-accessible? I hope there is someone who can address this issue because we would like to be able to visit the OL again, but will not if he can't use the restroom while there. Thank you for your help!

Case Date:

9/6/2018

I have observed that a couple of the interpretative signs around City Hall are too high. Most of the signs along the B-Line are about 34" high. But two of them, one next to the Hopewell jar fountain and the other on the B-Line across from the Bloomington Banquet sculpture, are 45" and 43" high respectively. Small children and people in wheelchairs would not be able to read these signs. Those two signs, unlike many of the others, are not mounted in a footer. So it would probably be easy to cut a portion of the pole off and lower them so they are more accessible. I am sure both of these signs are out of compliance with the ADA. Thank you for your attention to this matter.

Case Date:

12/4/2018

The bird and limes must be managed better. This photo came via FB to me today. I can also say while driving through campus one day I counted 7, seven, such incidents where scooters blocked accessibility. I'd also like to report I had 2, TWO, near misses as scooters riders failed to yeld or even slow down and look as they crossed and intersection. Please stop this nonsense!

Case Date:

12/4/2018

This photo goes with report: Your service request number is: 166717