Case Date:

9/11/2026

I am writing to report a systemic reliability issue with Bloomington Transit. The bus on Route 2 (West 11th St) is consistently running late. Because of these daily delays, I am unable to make my connecting transfer at the Downtown Transit Center.Missing this transfer causes a severe domino effect. It makes me significantly late for work, creates ongoing conflicts with my employer, and directly jeopardizes my current and future employment. When I called Bloomington Transit to report this, the representative inappropriately suggested I "take an earlier bus" or "take an Uber." Route 2 already runs on a limited schedule, and relying on expensive rideshare services is financially unsustainable. It completely defeats the purpose of public infrastructure. I am requesting that the Operations Manager or Route Scheduler investigate the Route 2 timeline. The schedule needs to be adjusted so that riders can reliably make their connections at the Transit Center without being stranded.Thank you for your prompt attention to this matter. Whether it is a lack of security, conflicting facility uses, gaps in weekend/night service, or inefficient route layouts, the city's response is always to shift the burden, safety risks, and financial costs onto the citizen. I need Bloomington Transit and city oversight to address these operational bottlenecks and provide a reliable, safe, and direct service that actually supports working-class residents.

Case Date:

8/18/2026

In light of President Trump not being a surrender commie supporter. As I am ready the news Trump declares boarder a military base. Great idea. Will you stop acting like surrender commies and repeal your may 2010 surrender boycott of sb 1070?

Case Date:

8/7/2026

These two signs, where the trail crosses West Third, make no sense. Why is one sign telling pedestrians the sidewalk at College (presumably) is blocked and another one is telling them how to get to College? And if the sidewalk is blocked (as I believe it still is), why is there no sign telling people how to get to an accessible path, as required by the ADA? Please address this common problem. Thanks.

Case Date:

8/7/2026

This on West Third facing east, approaching the overpass going up the trail. The sign does not leave enough space for people with disabilities to pass according to the ADA. I see this often with construction signs, which are quite common this summer. Please instruct your employees and contractors to comply with the ADA. Thanks.

Case Date:

8/4/2026

It is so difficult to get into the doorway at the lower level entrance to Fountain Square on S Walnut St (the closest entrance to Brightside Cafe) in a wheelchair. The metal transition strip looks bent and doesn't span the full height of the step, so it's not fully wheelchair accessible. Very hard to enter without a push-to-open button in a wheelchair. Still very difficult even if someone holds the door for me, because of the height of the transition. Let me know if you'd like me to show Michael Shermis in-person. Thank you.

Case Date:

8/4/2026

Steel plate over man-hole drain has been dislodged and is a hazard to pedestrians using that sidewalk. There are actually two steel plates in the same area. Too heavy for me to lift and fix.

Case Date:

7/27/2026

Fell on cement slap.

Case Date:

7/10/2026

Accessibility issue and lack of closed sidewalk signage. People have been walking through this active construction zone and stepping in wet asphalt. Someone with a mobility aid is not being properly informed of the sidewalk closure and would not be able to get around.

Case Date:

6/21/2026

Bag worms on a city sidewalk tree. Third tree on the left as you enter Arbor Ridge Way off of Sudbury.

Case Date:

6/17/2026

Elevator is frequently broken, there's no communication with residents of this apartment building to apologize or explain why it's broken or when it will be repaired. Last time it was broken starting Nov 20 2025 for 138 days, now it has been broken since May 13 2026, 35 days ago.