Case Date:

9/18/2017

Failure to pick up Trash. I am incredibly disappointed in the city's handling of trash today as we switch to the new system of trash pick up. Nowhere in the handouts given to us about the new system did it say that we can not start using the new bins right away but then today as you drive all over Bloomington all you can see is full cans of trash with a "notice" that the trash was not picked up because it should have been set out in the old way with trash tags and such. This is infuriating. Now we all have to keep our festering, rotting garbage for another week because it was NEVER stated that this couldn't be done immediately. Even your own website simply states: "The new modernized system will formally go into operation beginning on October 2, 2017." This message does not at all clearly say that we have to wait until then to use the new bins. If anything it just makes it seem like it may take that long to get everyone bins and set up properly. Also, and maybe the most maddening part was the fact that when the new recycling bins were used THE RECYCLING WASN'T PICKED UP EITHER. What possible excuse is there for this? We don't even pay for recycling, it's not like the trash where, apparently, if you took it today it was for free. Now we have to wait TWO WEEKS for recycling for literally no reason. Maybe next time you will have learned how to make things clear so that the city isn't literally overflowing with garbage. Your very disappointed resident, Alyssa Ball

Case Date:

12/30/2014

caller informs a Hobo village has left lots of trash, across the street from Cascades Village Apts. On Old 37 north...east side of the road. Caller thought since its winter it would be easier to access, he mentioned there was enough trash for two garbage trucks.

Case Date:

1/8/2018

somehow trash has been droped along sare road, going south before round abot, and going on south to jackson creek middle school. and onto rohr rd, paper, some garbage, different items.

Case Date:

3/7/2018

trash in bloom along roads is bad in a num of places. south patterson, sare road around rinwick. walnut pike from winslow to rohr road. and more. i pick up where i can but cant do it alone. please make this important to the city. bloomington was a beautiful place. its getting overlooked.

Case Date:

7/16/2024

Several households (four I think) have stacked storm damage debris on the south side of Sheridan directly across from 1315 Sheridan.

Case Date:

10/3/2017

I want to commend Adam Wason, Shelby Walker, and Rhea Carter on helping me resolve my trash can problem. They went above and beyond. They deserve recognition. Not only did they fix the problem, I learned new things about sanitation services, which was very cool. They didn't cover that so much in the Citizen's Academy back in the day. I am SO THANKFUL for their help.

Case Date:

7/30/2013

I'm trying to understand the new parking meter policies and find conflicting information. At this webpage: http://bloomington.in.gov/documents/viewDocument.php?document_id=1938, the metered hours are from 5 a.m. to 5 p.m. On the Parking Fact Sheet (downloaded from the website) says metering hours are from 8 a.m. to 10 p.m. Am I misinterpreting something or is there an error in one of these locations? Hope you can clarify. Thanks.

Case Date:

8/9/2013

I cannot find the number for identity theft I'm using. My boyfriends phone and all my calls on my phones are rerouted I have no accessible emails

Case Date:

7/30/2015

St. Rd. 45 going East of Bloomington towards Unionville has been closed at the railroad crossing right before Russel Road......any idea when that will re-open?

Case Date:

8/6/2015

17th Street officially open.