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City of Bloomington, Indiana

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closed #136423

Parking Meters and Citations

1501-1645 West 3rd Street

Case Date:
2/20/2014

I rec'd a parking ticket today and I want you to know why. I am not appealing it. First time users are at a loss when using the credit card. there should be easy to follow prompts on the screen, and posted somewhere close instructions as to how to use it. I thought I had 3 hrs, turned out I didn't. Procedures should be clear enough that this doesn't happen.

closed #136442

Parking Permits

Case Date:
2/23/2014

I couldn't find a parking meter heading, so I chose parking permits. Please forwar to the appropriate department. On two separate occasions, I have put quarters in the parking meter totaling $1.50. Meters #76105 and #7621. On each occasion, the meter did not increase my paid time. I had to pay with a credit card which adds an additional fee and makes me pay at least $1. This is frustrating.

closed #136559

Blocked Street

Case Date:
3/3/2014

Circle at end of Sunflower Drive needs second pass to remove snow still on circle. Last time mail truck got stuck trying to ge to the mailboxes on the circle. Thanks.

closed #137030

Parking Meters and Citations

Case Date:
4/3/2014

I REPORTED A MALFUNCTIONING PARKING METER AT ZONE7683, METER#SCOL107A. I DEPOSITED $2.00 IN THE METER AND IT DID NOT CREDIT ME ANY TIME AT ALL. I MOVED TO A DIFFERENT SPACE, TO AVOID GETTING A TICKET, AND HAPPENED TO RUN INTO THE METER LADY WHO GAVE ME THE NUMBER TO CALL TO REPORT THE METER. A METER TECH CAME RIGHT AWAY, AND REPAIRED THE METER, BUT COULD NOT REFUND MY $2.00. I UNDERSTAND THINGS BREAK, BUT IF I HAD NOT NOTICED THE MALFUNCTION, I WOULD HAVE GOTTEN A TICKET. IF I HAD NOT REPORTED IT SOMEONE ELSE COULD HAVE GOTTEN A TICKET. SO I WOULD LIKE MY MONEY BACK. QUARTERS WOULD BE ACCEPTABLE.

closed #137789

Parking Meters and Citations

Case Date:
5/7/2014

I tried to call the number listed for reporting parking meter issues and some guy just said hello then hung up on me after asking who I was trying to reach then I tried again and nobody answer. Anyway, twice in the past month I put in $.25 (was dimes and nickels, not quarters, and yes I counted correctly) and it didn't give me the full 15 minutes. Also, the one time I tried my IUCU debit/credit card it wouldn't take it. I don't want to get a ticket for not being able to use a card if that is all I have or for putting in the correct amount of money and not being given the full amount of time. Not sure why either is happening but both are very problematic. Thank you.

closed #138435

Parking Meters and Citations

Case Date:
6/3/2014

Today I parked in spot 115B on the east side of the square. I swiped my card several times, and it kept saying "transaction cancelled". I had just used my debit card at the store with no issues. I dug through the car for change, and was able to pay with change with no issues. But the meter refused to accept my card. I have never had a problem before, and it was very strange.

closed #145922

Parking Meters and Citations

Case Date:
6/22/2015

I am hoping that i can be credited for my lack of action manually deactivating my parking session. I love the app and convenience of using the app for parking. However, the new pricing model requiring a stop action tripped me up...and I think it is more difficult and not as user friendly. I only parked for 30 minutes ..however, I was charged for the entire day: Transaction Details: Session Id: IC4494037815168R Activated: 6/17/2015 10:28 AM Deactivated: 6/17/2015 10:28 PM Zone: 76133 Location Bloomington, IN Space: n/a License Plate Number: HH1395 Parking fee: $10.75 Transaction fee: $0.50 Total Cost: $11.25 Please let me know your thoughts as I contemplate if I should continue to use the app.. Thanks, Doug

closed #146004

Parking Permits

Case Date:
6/24/2015

I currently have a parking space at the morton parking garage. I have left the city and need to cancel my parking through City of Bloomington Garages. I haven't been able to get anyone to return my calls. Can you please cancel this service for me at the end of July. Thank you.

closed #147355

Parking Permits

Case Date:
8/16/2015

I was looking at garage parking permits and it said 67 for non reserved paring for 24 hours 7 days a week. I was wondering if this is an annual pass or do I pay weekly? Also does this apply to the parking garage on morton between 6th and 7th thank you

closed #147809

Blocked Street

2525 Round Hill Lane

Case Date:
8/28/2015

Abandoned vehicle by definition of BMC 15.04.020. Car has been inoperable since the spring of 2015. Multiple complaints have been filed. No officers have cited tenants to require car to be moved. White Nissan parked on road.