Case Date:

5/7/2014

I tried to call the number listed for reporting parking meter issues and some guy just said hello then hung up on me after asking who I was trying to reach then I tried again and nobody answer. Anyway, twice in the past month I put in $.25 (was dimes and nickels, not quarters, and yes I counted correctly) and it didn't give me the full 15 minutes. Also, the one time I tried my IUCU debit/credit card it wouldn't take it. I don't want to get a ticket for not being able to use a card if that is all I have or for putting in the correct amount of money and not being given the full amount of time. Not sure why either is happening but both are very problematic. Thank you.

Case Date:

6/3/2014

Today I parked in spot 115B on the east side of the square. I swiped my card several times, and it kept saying "transaction cancelled". I had just used my debit card at the store with no issues. I dug through the car for change, and was able to pay with change with no issues. But the meter refused to accept my card. I have never had a problem before, and it was very strange.

Case Date:

6/22/2015

I am hoping that i can be credited for my lack of action manually deactivating my parking session. I love the app and convenience of using the app for parking. However, the new pricing model requiring a stop action tripped me up...and I think it is more difficult and not as user friendly. I only parked for 30 minutes ..however, I was charged for the entire day: Transaction Details: Session Id: IC4494037815168R Activated: 6/17/2015 10:28 AM Deactivated: 6/17/2015 10:28 PM Zone: 76133 Location Bloomington, IN Space: n/a License Plate Number: HH1395 Parking fee: $10.75 Transaction fee: $0.50 Total Cost: $11.25 Please let me know your thoughts as I contemplate if I should continue to use the app.. Thanks, Doug

Case Date:

6/24/2015

I currently have a parking space at the morton parking garage. I have left the city and need to cancel my parking through City of Bloomington Garages. I haven't been able to get anyone to return my calls. Can you please cancel this service for me at the end of July. Thank you.

Case Date:

8/16/2015

I was looking at garage parking permits and it said 67 for non reserved paring for 24 hours 7 days a week. I was wondering if this is an annual pass or do I pay weekly? Also does this apply to the parking garage on morton between 6th and 7th thank you

Case Date:

8/29/2015

100 block s. Maple abandon vehicle.

Case Date:

9/13/2015

Abandon vehicle with no license 200 s. Jackson

Case Date:

9/19/2015

Abandon vehicle Jackson st at 4th st.

Case Date:

9/28/2015

Today at 1:18pm I was traveling north on Hawthorne and came upon someone from parking enforcement parking directly in the middle of the street, blocking traffic from both sides, as well as the 'neighborhood greenway' bike path, in order to (I assume) write a parked vehicle a ticket, despite there being available parking along the east side of the street (both in front of and behind the large silver SUV shown on the right hand side of the photo). The officer returned to the car and moved out of the way upon our approach (although not for the bicyclist that was ahead of us). While we didn't wait very long, I would think parking out of the way in the first place would be the preferred method for performing his duties, rather than blocking traffic to do so. Just a thought.

Case Date:

10/26/2015

Hi, I live just East of Woodlawn, and everyday I notice cars that are parked on 13th and 14th Street that do not have parking permits. Almost everyday there is a car parked on 14th, that is inches from the intersection of 14th and Forrest, which makes it absolutely impossible to see whether there is a car coming. Along 13th, there is always a long line of cars parked that makes it very difficult to see oncoming traffic. It would be one thing if these cars were supposed to be parking here, but they are not. Most of them, I see park here in the morning and walk to class, because they live far away and have realized that you are not enforcing parking permits in this area due to construction. Most, if not all of the construction workers park in an the grass, so all of the other cars are not theirs. I (and everyone who lives around here) would really appreciate it if you could come check it out once in awhile. Thanks!