Case Date:

7/10/2024

I have a foul sewer smell in my whole townhouse and it’s now reached the upstairs but it’s mainly in the basement. My landlord has sent four sets of plumbers over here who have snaked the drain in the basement and they said that I would not have the sewer smell anymore. But the sewer smell is still here and actually it has sometime someway intensified. The plumbers and the landlord also went next-door to the neighbors to see if the smell was coming from there. What they found was a lot of dog and cat feces and urine next-door and had them clean it up. The neighbors brought out bags and bags of trash and poop. We thought the problem was settled. But it is not. In my area they’ve had to have the sewer lines redone across from me in the complex and I’m thinking that may be happening now over here. The point is the landlord won’t do anything else to get the smell out of my house. And also has offered to let me out of my lease because of the smell. I do not have money to move. And I would like it inspected to know what it is that I need to do to get this rectified in order to stay here for the next year for my lease. Is there any assistance she would be able to give me. My house smells like sewer, but the basement smells super like sewage, I’m not sure what looks like. I don’t know what’s going on. They supposedly filled in all the holes down in the basement on the washer side, but nothing is helping , I’ve got older releasing things down there. I have damp bread. I have air fresheners and baking soda and nothing is working. Could I please have some help thank you.

Case Date:

7/10/2024

I have a foul sewer smell in my whole townhouse and it’s now reached the upstairs but it’s mainly in the basement. My landlord has sent four sets of plumbers over here who have snaked the drain in the basement and they said that I would not have the sewer smell anymore. But the sewer smell is still here and actually it has sometime someway intensified. The plumbers and the landlord also went next-door to the neighbors to see if the smell was coming from there. What they found was a lot of dog and cat feces and urine next-door and had them clean it up. The neighbors brought out bags and bags of trash and poop. We thought the problem was settled. But it is not. In my area they’ve had to have the sewer lines redone across from me in the complex and I’m thinking that may be happening now over here. The point is the landlord won’t do anything else to get the smell out of my house. And also has offered to let me out of my lease because of the smell. I do not have money to move. And I would like it inspected to know what it is that I need to do to get this rectified in order to stay here for the next year for my lease. Is there any assistance she would be able to give me. My house smells like sewer, but the basement smells super like sewage, I’m not sure what looks like. I don’t know what’s going on. They supposedly filled in all the holes down in the basement on the washer side, but nothing is helping , I’ve got older releasing things down there. I have damp bread. I have air fresheners and baking soda and nothing is working. Could I please have some help thank you.

Case Date:

7/11/2024

Dry grate with inches of water around it. At least part of this grate is above grade so there is 2-3 inches of standing water after every rain. The sidewalk and yard get soaked by passing cars and there is usually standing water in the intersection that never drains, just eventually evaporates

Case Date:

11/7/2016

Section of sidewalk has risen 4-5 inches causing a hazard to the neigborhood kid on their bikes- they hit it and it causes an accident. I have seen other spots where the high side has been shaved off to be level? Very easy to spot, between my house 3824 and the neighbors, 3820.

Case Date:

6/5/2013

I have called several times over the last 3 years to report a dangerous curb on our street corner. Last summer a young child was injured when they hit the broken curb and fell. Please take care of this soon. The standing water each winter makes it more and more of a hazard as the cement freezes and thaws constantly there. Perhaps you could eliminate the standing water and prevent another deteriorated curb situation in the future. Your quick response would very much be appreciated. Thank you.

Case Date:

7/9/2024

water main marker protruding from sidewalk

Case Date:

7/9/2024

water main marker protruding from sidewalk

Case Date:

5/25/2014

Not sure if this is the proper place to report, but I own a rental house at 813 W Kirkwood. The side walk in front of the house is all chewed up but my main concern is that the Jordan River surfaces right there on the east border of the house and the one next door. there is a broken railing there that is intended I suppose to protect someone from falling in. It is rusted thru and presents a dangerous situation for a child who could be walking there. Also the interior of that waterway canal has tons of trees growing in it that I think should be cut out, but believe that would be the city's property there to take care of. Any way the two issues make that a dangerous spot. I hope you will look into it and schedule some kind of repair there for safety of our fair city's citizens!! thanks Nancy

Case Date:

7/3/2024

There was a utility project in the Spicewood subdivision over the winter. The streets through the neighborhood have been severely damaged. I looked on the city paving schedule and did not see a project listed to fix the damage that was caused by the project. Is the city coming back to fix the roads? It's huge eyesore and really poor patching jobs for the damage that was done.

Case Date:

7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc