- Case Date:
- 9/5/2017
I recently purchased a house in Bloomington and have noticed that I have a spot in my yard that is saturated with water. Even when we don't get rain for weeks the grass is still socking wet. I am not sure if this could be a possible leaking pipe in the ground. The only effected area seems to be about a 5 square foot area on the right side of my house.
Drainage or Runoff
615-705 South Clifton Avenue
- Case Date:
- 8/31/2017
During heavy rains, like this past tuesday, our driveway takes all of the storm run-off for the street because it has a reverse slope. This ends up flooding our garage and basement. We have installed extra drainage at the front of our garage and our neighbors have had an extensive gravel drain system landscaped that runs between our houses to help divert the water from the street as well. However, because of the extent of the water our two houses are taking for the street, we need the help of the city fully fix the drainage situations. Even with all the work that has been done, the water still pools in front of our driveway on the street and there is extensive erosion on the road. If photos are necessary I can take them during the next rain event. Thank you.
Water Utility Problems
350 S Walnut ST
- Case Date:
- 8/30/2017
Water is not cold - it is warm or hot.
Sewer Problems (Storm Sewers)
1308-1312 South Palmer Avenue
- Case Date:
- 8/15/2017
There is standing water in the storm drain directly to the north of 1308 S Palmer's driveway. It has not rained in over a week, so I that assume the drain is clogged. Attached photo is the reflection in the water when looking down into drain.
Water Utility Problems
700-798 West Whitethorn Place
- Case Date:
- 8/10/2017
Us and our neighbor are experiencing a lot of air in our water lines the last two days.
- Case Date:
- 8/1/2017
We would like to request that our company, Superior Tank Company, Inc., be added to your bidders list for any upcoming water storage tank/silo projects. If we can be of further assistance, please do not hesitate to contact us.
Superior Tank Company, Inc. is a full service tank company specializing in inspecting, cleaning, painting, repairing and dismantling water storage tanks and silos. We take special care in keeping you in compliance with OSHA, NFPA, and AWWA.
Potholes, Other Street Repair
- Case Date:
- 7/28/2017
On E second Street parallel to the footbridge near Anita there is a water meter cover that has not been raised to the level of the street which makes it feel like you are driving over a pothole.
- Case Date:
- 7/25/2017
I attempted to pay my water bill. There was an error reported. The money is already out of my account. Want to be sure my service is continued. Will I need to re-submit?
Thanks!
Water Utility Billing Problems
- Case Date:
- 7/19/2017
I am working with account #40809-003 where there are adjustments for $537.77 on the current bill. I spoke with Edie twice on 7/19/17, that a corrected bill was not available at this time. We are unable to process payment without a detailed record as to what the charges are for. In the interest of being specific we would need a breakdown as follows: Service periods being “adjusted” and usage/consumption for both meter numbers (69341719 AND 09308909). We would also need charges broken out for Water Service, Water Usage Charge, Fire Protection, Wastewater Usage and Service Charges during the period of time in which the charges were corrected. Please Protect the account while this is investigated.
Water Utility Billing Problems
- Case Date:
- 7/18/2017
Hello. My name is Seung Jae, Lee and I am writing about double charge on my water bill after I left the States.
My account number was 49236-012
I lived at 2789 E.Bressingham Way, Bloomington, Indiana, 47401 (MeadowCreek apartment complex)
I finished my service on May 11 and I paid rest of my charge which is $73.64(Confirmation #: 184023
Date: 6/14/2017 4:28:10 AM)
But, I realized that after I got my final check from my leasing office at MeadowCreek(It says sewer portion of unpaid CBU bill),
so, can you check whether $73.64 which paid on Jun14 is processed or not? If processed, could you refund it?
Thanks.