Case Date:

4/12/2014

At Karst Farm Park… Drinking water not on or working!! Why??

Case Date:

9/18/2016

The water fountain at Park Ridge East Park is continuously running.

Case Date:

8/17/2018

After all the utilities repair that's been going on in our neighborhood, our streets were completely ripped up. The city has since started patching the roads, but they've done a pretty slapdash job of it. The new paving is very uneven and there are gaps and places where it's easy to lose your footing. I've already tripped at least once in the last few days when I've been out walking my dog. I'm a young, able-bodied person so I'm sure you can see how it could pose a risk to the other residents in the neighborhood who might be older or less steady on their feet. I hope this patching effort is a temporary fix and not the final product, because that would be unacceptable. I would love to hear back about this issue and whether or not this is a temporary fix. I hope the roads in our neighborhood can be completely repaved when this water utilities project is fully completed.

Case Date:

9/15/2018

I believe there may be an underground water main leak at the T intersection of N. Plymouth Road and E. Sheffield Dr. in Park Ridge East. (I live on Plymouth) There has been some muddy water coming up through the pavement for a couple days. Nothing gushing up, but enough to create a small bit of water to stand there and to run in the gutter. There was a water main break there a few years ago and a repair. As I said, water is not shooting or gushing up, yet, but it is something that probably should be checked soon.

Case Date:

2/24/2017

I AM TRYING TO PAY MY WATER BILL, AS IT IS DUE TODAY, AND I CANNOT FIND THE EMAIL WITH MY ACCT# ON IT; I WOULD LIKE TO BE ABLE TO ACCESS MY ACCT# THROUGH YOUR SITE SOMEHOW AND AM NOT ABLE TO DO THAT; HOW DO I PAY MY BILL WITHOUT THAT ACCT#?

Case Date:

4/13/2015

There is a large pothole that formed around a storm water drain on S Walnut Street in front of Kroger Gas Station. I hit the hole last night. Not sure how much damage my car sustained. Will be taking it to a mechanic.

Case Date:

2/12/2018

I have concerns that the water meeting pit cover at 411 S. Henderson St. is going to cave in. It has been sinking into the parking lot the last few years. I think someone may want to look at this.Thanks.

Case Date:

2/16/2018

entire geranium lane is covered in large pothols and now water is standing in multiple areas

Case Date:

3/18/2015

Project to fix a problem for someone else created a problem for us - water draining poorly creating a muddy mess.

Case Date:

1/15/2018

One of the houses near us pumps their water on to the street as well as Alice street, creating ice and slush. At least five cars have gotten stuck on the street in the past two days.