Case Date:

3/6/2017

I'm the homeowner at 2424 E. Cathcart St. A light pole was recently installed, but the light fixture has not yet been installed. The pole is directly in front of our house. We don't want this street light shining into our home windows at night. We are requesting a light fixture on that pole that is a "dark sky" type, which only shines downward, not 360 degrees. That light would otherwise ruin our nighttime, contaminating us with unwanted light from the street. I don't know who is or will be responsible for this installation. Amazingly, no one has contacted us about it.

Case Date:

3/6/2017

Case # 158345 has NOT been resolved, but yet Christina Smith has determined to close it. Her response was to have my step-daughter call a phone number to arrange permit payment. Problem being she has called this number numerous times and it is never answered. The bill has not been paid (although we'd love to pay it) so I fail to see how the case can be considered closed. Do I have to call the BBB or seek private counsel to attempt to resolve this? I find it rather annoying that you make it next to impossible for anyone to attempt to do business with you.

Case Date:

3/6/2017

Hello, I'm reaching out on behalf of my employer Hanapin Marketing. We currently reside in the Showers complex at 501 N. Morton Street, and our employees share the Showers Red Parking Lot with County employees. Over the last 6 months, we have all noticed a rise in crime in the parking lot, particularly with theft. I've attached several police reports that have been filed in the last few months to support these claims. These are the incidents that were reported to the police, however, there have been others as well that were never filed. For example, in early January one of our employees had his door handle ripped off his car entirely. We are hoping that the city will notice this trend and assist us in our request to advocate for higher security and/or additional patrols in that area to deter thefts. Please feel free to reach out with any other questions. Best, Pharyne Stephney pharyne.stephney@hanapinmarketing.com

Case Date:

3/8/2017

The American Flag at the entrance to Blue Ridge, off of Walnut, is upside down.

Case Date:

3/8/2017

There is a street light out at the back of then Cardinal Stage building.

Case Date:

3/10/2017

Street light has been out past week

Case Date:

3/11/2017

Hello! We have a streetlight at the corner of fairviw an Allen st. It is working and enhances safety, but also creates light pollution. It creates over-lighting on our porch and in our bedroom. I am happy to have streetlights, but am wondering if there is any way I and possibly my neighbors can work with duke/city gov in considering an alternative light with less light pollution. I have looked at some possible grants for non-polluting street lights. Thanks so much for your time!

Case Date:

3/12/2017

I reported this outage twice in the past and it was fixed a few weeks ago. But after a few weeks, it went dark again.

Case Date:

3/12/2017

This light is intermittent--goes on and off for no apparent reason.

Case Date:

3/12/2017

The cover/cage of this street light swings down from the bulb. I have reported three lights on E. University St. I walk my dog at night and am very attentive to proper lighting for safety reasons.