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City of Bloomington, Indiana

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closed #191625

Sidewalk & Curb Complaints

northeast corner of Brighton Crest Road and South Romans Way

Case Date:
7/9/2024

water main marker protruding from sidewalk

closed #189981

Utilities Construction

Spicewood Ln

Case Date:
7/3/2024

There was a utility project in the Spicewood subdivision over the winter. The streets through the neighborhood have been severely damaged. I looked on the city paving schedule and did not see a project listed to fix the damage that was caused by the project. Is the city coming back to fix the roads? It's huge eyesore and really poor patching jobs for the damage that was done.

closed #191798

Debris Removal (Sand, General Street Debris)

S Davisson St

Case Date:
7/10/2024

Gravel and glass debris throughout street from storm. Especially bad around start and end of Davisson street.

closed #191624

Sidewalk & Curb Complaints

935 S Romans WAY

Case Date:
7/9/2024

water main marker protruding from sidewalk

closed #190223

Utilities Construction

812 S Park AVE

Case Date:
7/5/2024

The cover of our water meter on the sidewalk is loose and poses a risk for tripping, strollers, wheelchairs etc

closed #192766

Accessibility Problem

714 S Rogers ST

Case Date:
8/8/2024

Submitted on behalf of Casey Guarino. On August 8, 2024, around 12:30 PM, both sides of S. Rogers St. were obstructed and impassible for wheelchair users around 714 S. Rogers. One sidewalk had no curb cut access due to construction. The other sidewalk, at 715 S. Rogers, was blocked by a temporary sign. Casey requested that a construction worker in the area move the temporary sign so that she could pass. The worker refused, saying "People who can walk can get around." When a passerby picked up the sign, the worker said "You can't do that." The passerby briefly moved the sign regardless, and Casey was able to reach her destination. However, both sidewalks remain obstructed, which is a major accessibility problem.

closed #191655

Water Utility Billing Problems

4778 E Donington DR

Case Date:
7/9/2024

Hello - We are submitting a complaint against the City of Bloomington Utilities for the following reasons: 1. We were notified in February 2024 of a 40 g/h increase in our flow, while we were out of the state on vacation, via a door tag, not a notice to our email or even a phone call, which are on our account, a door tag. 2. We have called Customer Support three times to get this resolved, as we have not identified a leak inside the house nor outside the house between the reader and the house, which we utilized Aim To Please as our contractor to check everything in the house. 3. The number of times we were told to check our toilets and got brushed off was disrespectful and patronizing, as we utilized Aim to Please to check the toilets via a Dye test and there was no dye leakage after 20 minutes in any toilet. 4. Our March (5), April (4), May (7), and June (4), and July (5) are higher than all the months prior a full year to date. However, it's not a constant leak, they are sporadic. I.e. - while I was putting my kids to bed at 9pm on Friday, June 14th, there was a spike of 400 g/h for under an hour and then it went back down. There was nothing running in terms of faucets or outside spigots. 5. Even with all of our work on our end, and the conversations with CBU Customer Support, the fact that CBU won't consider that we have a malfunctioning reader, is simply astounding. To not even consider the possibility of it, and have a denialist mentality does not, to me, show customer support or attention. We would appreciate a review and investigation of our reader and our usage reports to better understand these spikes. Additionally, we would appreciate a review of our billing because we are now paying quite a bit more for water than we did for the first two years of our ownership of this house. Please contact me for further conversation and happy to meet someone at the property.

closed #190238

Potholes, Other Street Repair

404 E Hillside DR

Case Date:
7/5/2024

There is a raised metal utility item in the street. Not to proper grade, will pop a tire. Please fix along hillside here.

closed #191596

Potholes, Other Street Repair

401 N Morton ST

Case Date:
7/8/2024

Corner Patterson and Morton there is a storm drain that is 3 inches or more before the road surface. This may be enough to damage some cars. It is close to New Hope side of the street.

closed #192650

Illegal Discharge (Storm Sewers)

39.13163° N, 86.53594° W

Case Date:
8/2/2024

Sewerage smell- each week at 39.13163° N, 86.53594° W on Bloomington Rail Trail