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City of Bloomington, Indiana

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closed #127182

Website & Web Services Feedback

Case Date:
7/11/2012

This sounds stupid, but I can't find the log in box to check my utility account.

closed #127219

Website & Web Services Feedback

Case Date:
7/12/2012

I've been getting timeout errors while trying to access WebTrac to make a Tee Time for Cascades Golf Course. Mostly the page just timesout but just now i got this error: WebSpeed error from messenger process (6019) Msngr: Failed to connect to the specified WebSpeed named service. Verify that the service has been started. Verify the configuration for the service is correct. (5804): Error -60

closed #127529

Website & Web Services Feedback

Case Date:
7/31/2012

On your list of Commonly Mistaken City Services you list Medicare (health insurance for people over 65)as a state service. You meant Medicaid (health care services for the poor). Your link is correct--it goes to the state's medicaid page. Please correct your list. Thank you.

closed #127667

Website & Web Services Feedback

Case Date:
8/7/2012

Hello. Unless the City of Bloomington has annexed parts of the State of Illinois, I believe that there is a Google Maps error for the City of Bloomington Road Closing webpage. http://bloomington.in.gov/locations/?locationGroup_id=5 I do not think that the Bloomington Public Works Dept. is working in Montgomery County, Illinois today. I thought the webmaster would like to be informed of this error Thanks.

closed #159913

Website & Web Services Feedback

Case Date:
6/28/2017

Noticed HAND Department page staff footer is a bit misaligned now (same with other Departments). Was good prior. Not huge deal but thought worth mentioning. Thanks!

closed #160080

Website & Web Services Feedback

Case Date:
7/11/2017

RE: Charles Brandt The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below. >> 7/3/2017 09:34:47 Closed by Charles Brandt Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website. >>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site

closed #160206

Website & Web Services Feedback

Case Date:
7/21/2017

Please remove this entry from public viewing. It contains my personal email and phone information. https://bloomington.in.gov/crm/tickets?category_id=53;sort%5BenteredDate%5D=1;page=13.

closed #160618

Website & Web Services Feedback

Case Date:
8/13/2017

Is there an option to delete a UReportIt case after you have made one?

closed #160727

Website & Web Services Feedback

Case Date:
8/20/2017

When I submitted a street light out report using the website uReport, I got the following message from the server: Notice: Trying to get property of non-object in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 Warning: Invalid argument supplied for foreach() in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 The application thanked me for my submission and asked me if I wanted to submit another report. The report I tried to submit was about 5 street lights being out on 3rd street between Union St and College Mall Road. Please email me and tell me if the report was submitted correctly please get the warning message fixed in your PHP program.

closed #161581

Website & Web Services Feedback

Case Date:
10/16/2017

I have been trying to pay water bill online for quite some time today and every time I do it says runtime error. This has occurred on two laptops and a cellphone, wifi and cellular data. I will check again tomorrow but I wanted to bring this issue to someone's attention. Thank you.