Case Date:

4/10/2025

Currently, the city only has one method for filing noise complaints, which is to call the number listed on the city's website. Having only one reporting method is extremely ineffective, and limiting the reporting method to only verbal communication creates a barrier for accessibility. There are individuals who cannot communicate over the phone - like me. Illness stole my voice years ago, but my hearing was not impacted - I still hear the noise. I just can't report it. Not sure what an adequate fix would be, as it would have to be something that is regularly monitored. (Address provided is rough estimate of area where heavy bass plays frequently, it could be one of these houses or an apartment building - I needed to put a location on the map, so I included that one.)

Case Date:

5/1/2025

Flexepark lot here has no accessible parking

Case Date:

3/4/2025

It’s probably time to have a refresher course for the Kilroy’s staff. They are blocking the sidewalk again. The queue barriers are creeping over the line and tonight with the rai,. there are tent poles in the middle of the 3 foot access, making it impassible I moved the pole and told the employee, but I think this should come from the.City.

Case Date:

7/25/2017

downtown on the square, in front of the "tap" nightclub (across from chase bank), today i noticed that there isn't enough room between a bike at a bike rack there and the outdoor enclosure for tables at the tap. there might be enough room for a regular wheelchair to get thru, but not a large wheelchair. and i am referring to someone who would be passing by there (not going to the tap). even though i am not in a wheelchair, that's what it looks like, so someone might want to measure the area there for a.d.a. compliance, please. thanks

Case Date:

1/23/2018

Phone call reported handicap ramp on building 600, 2500 S. Rockport Road, being inaccessible. Said landlord is not fixing it appropriately.

Case Date:

8/20/2018

My friend, who uses a wheelchair for mobility, and I went to the Office Lounge on Saturday night. While the building is accessible the bathrooms are not. The door was not wide enough for him to enter and he has a small manual chair. A larger motorized wheelchair would not fit either. The manager apologized and offered to clear the women's bathroom, but he had already looked at the door and determined it was not wide enough either. Besides that, I don't think offering another genders bathroom would count as accessibility? I know the OL has been around a long time and I assume there is some grandfathering of pre-accessibility guidelines, but at some point don't they have to come "up to code"? Is that only if they do renovations? How long can they remain un-accessible? I hope there is someone who can address this issue because we would like to be able to visit the OL again, but will not if he can't use the restroom while there. Thank you for your help!

Case Date:

7/25/2024

The issue is with this website/reporting system itself, not the courthouse. There needs to be a nonverbal method of reporting certain things - not the least of which being noise complaints. I lost my voice to cancer years ago, but I did not lose my hearing. I have a particularly loud set of neighbors, and I have been unable to do anything about them because I cannot call to make a complaint. I have seen other noise complaints on this website, and while their circumstances may not be the same as mine, it's clear there is a need for a nonverbal reporting method for noise complaints (as well as other similar non-emergent type issues). Thanks in advance, Mary

Case Date:

8/22/2024

Can you contact Tri North with concerns that they have cars line up for student pickup that block the entirety of the main accessible spaces by the office. I don't know an easy solution but there should be at least one available accessible space for those who need it.

Case Date:

9/26/2024

Firestine frequently permits customers to park on the sidewalk, blocking pedestrian access. The attached photo was taken on 9/26/24.

Case Date:

11/14/2024

Original ticket number #177138 closed but never addressed so I created a follow up ticket (#177261) which was closed, marked Resolved. So, how can aticket be marked Resolved when the original ticket was never addressed? How about just ticketing and towing the cars that are parking in the no parking area and blocking the handicap ramp and many times going in the working direction? It is a hazard to enter Driscoll from Walnut.