Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.

Case Date:

8/26/2024

We were charged over $300 under sanitation for "Large Item Pick up", however, were not responsible for any items that were allegedly picked up. I have tried to get in contact with the sanitation department for the past month with no avail. I would like to get this issue resolved so I am not responsible for the charges or the late fees that could potentially accrue. Please contact me via email as that is my preferred method of communication.