Case Date:

12/18/2017

I am writing to complain about being towed from Bedrak Cafe parking lot at 8:30p by Tow Time and being charged $215. This is an extortion rate. The Bedrak Cafe has signs posted but you cannot see them when it is dark. They are tiny and dark in color. We were not given warning that we would be towed and then to be charged such an exorbitant amount is unreasonable. My fiance met me and we had 2 other friends that parked there. We were gone from our cars less than 20 minutes and 3 of the 4 cars were gone and the 4th one was in the process of being towed. The towing company has to be lying in wait for anyone to park there and then stealing your car and charging you this astronomical price. He then basically threatened us stating if we did not pay him immediately that it would cost us $20-40 more and that we would have to make an appointment to get the cars back at their convenience. This is extortion, we felt intimidated, and backed into a corner. Then on top of this he tells us that he has a contract with the owner of Bedrak Cafe to keep the lot cleaned out of all cars except when they are open. So how much of a kick back is Bedrak getting from Tow Time. And where is Tow Time located. I could not find a Bloomington address for Tow Time. What is the city regulations on parking and fees for being towed? This makes the city of Bloomington look very bad. No one will want to go down town if you cannot park in a lot where the business is closed. This is outrageous!

Case Date:

12/10/2017

I just want to make sure when you plow and salt the roadways in Renwick you cover Cathcart and Hathaway. They were not touched on Saturday.

Case Date:

12/6/2017

There has been a Ford Explorer parked on the street in front of her house for years. She is wondering if the owner of the vehicle can be contacted to have it moved or if it is an abandoned vehicle that can be removed. her address is 708 W. Dixie St.

Case Date:

12/1/2017

Holes in northbound lane need patched

Case Date:

11/22/2017

Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?

Case Date:

11/21/2017

Main streetlight often doesn't work, leaving the whole street dark. I feel unsafe walking home some nights, and when it is out, particularly so.

Case Date:

11/21/2017

Case Date:

11/18/2017

Huge dead tree dropping major branches on street and cars at 801 S Peach Tree. Owner says city responsible. Called Street Dept 3 weeks ago--they said call Lee Huss. Left message, no response. Problem is worse and tired of clearing street to drive on it!! Please respond-----

Case Date:

11/15/2017

Trees hanging over into the roadway needs cut back.

Case Date:

11/14/2017

Ground sinking around man hole, man hole is in front yard.