Case Date:

9/3/2025

Water is brown from faucet, toilet water also unclear.

Case Date:

9/5/2025

The water coming out of my faucets is brown (and getting browner). I don’t know if this is a utilities issue or a water quality issue.

Case Date:

10/3/2025

Rusty water has been coming through the pipes since September 30. We noticed it when we turn on the water

Case Date:

7/2/2024

Fallen utility lines on property. (I don't know who's, i've checked). None of my utilities are affected, but lines running across property. It may be phone service, cable service, television?

Case Date:

7/17/2024

We have had multiple utility companies digging in our backyard over the past few years. This is disrupting our lives. We are not sure if they are staying in the utility easement. We would like to be assured that this process is legal and our property rights are not being infringed on.

Case Date:

8/2/2024

A rubber boot is on the ground by the power pole. It appears to be an insulator.

Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

8/10/2024

Near the north west corner of my property (801 S. Anita St) there is an uncovered opening to fibre optic conduit. I reported this to a non-city contact for the company (project manager Richard __Heart(?) phone number is 517-302-1270)a Few weeks ago but no action has been taken. Same gentleman to whom I reported some lawn damage caused by their horizontal boring machine, much earlier. Also no action.

Case Date:

8/29/2024

ATT has not repaired downed utility lines since the storm several months ago. Who is responsible for making sure that ATT takes care of their lines? (I am not an ATT customer)