Case Date:

10/18/2018

This morning at approximately 8:05AM on October 18, 2018 a guy driving a delivery truck bed full of materials decides to stop at 10th and Rogers with no indication and causes a full stop for myself and a city block full of cars stuck. Rogers is a one way street at this point and because of the height of the truck, we cannot see if traffic is coming down the other way to pass around the truck. After sitting in my car for over 5 minutes and watching the truck driver run out to the construction site with no indication of when he's coming back, I rolled down my window to ask a nearby construction driver if someone can come direct traffic. I realize that's not his job but he didn't even dignify my question with a response. This is frustrating because despite all the delayed construction projects at the city, county and state level, the City has usually been pretty good about these types of things. If this is going to happen again, someone needs to be directing one way traffic flow. Also, I thought this 10th street corridor between Rogers and Morton was also supposed to be open by October 15th but now I see the information is gone from the city website.

Case Date:

8/4/2025

Broken tote

Case Date:

1/29/2026

Was just wanting to see if it’s possible to get a snow plow to go down Hunter and also Ballantine. They are both kind of hard to navigate with the snow piles. Thanks so much!

Case Date:

3/20/2025

This car has been abandoned here for several weeks, it is not plated or registered and is not approved with our community.

Case Date:

7/16/2024

Tree trimmings from storm on walker and Howe street

Case Date:

5/29/2025

Large patch of poison hemlock is getting ready to bloom

Case Date:

2/26/2018

Pot holes on Dodds before Rogers St.

Case Date:

11/17/2025

We live in Hoosier Court Apartments, Unit HC 503, managed by Hunter Bloomington Properties, and we are reporting an unresolved water issue that has caused extreme billing and financial hardship. At the end of August and beginning of September, the water system for the entire Hoosier Court community malfunctioned. During the repair, the leasing company’s maintenance workers intentionally released a large amount of water from the pipeline located directly in front of our unit. This caused significant water wastage outside our home, completely outside our control. Before this incident, our average water bill was around $170. Immediately afterward, our bills increased to: $250 for August $936 for September $922 for October We contacted the leasing office multiple times by phone, email, messages, and about seven in-person visits. They delayed responding and eventually offered only a $550 refund, even though the excess charges for September alone were around $850–$900, leaving $300 still unresolved. For October, they told us they “cannot promise anything” and have provided no solution. To verify the issue, we contacted City of Bloomington Utilities, who gave us access to a usage portal. The portal shows our line is using about 50 gallons per hour continuously, which the city confirmed is not possible for normal residential use and indicates an ongoing leak/outflow in the line connected to our unit—not inside our apartment. Despite this, the leasing company insists there is “no leak,” will not fully reimburse us, and has not addressed the problem. As a result, we are being charged around $1000 per month for water we did not use and cannot afford. We are requesting HAND’s assistance because the issue is occurring outside our unit in infrastructure maintained by the leasing company, and all attempts to resolve it directly have failed.

Case Date:

11/17/2025

We also need to report a serious safety hazard outside our unit, HC 503, at Hoosier Court Apartments. When the leasing company’s maintenance team repaired the water pipeline in front of our porch two months ago, they removed and damaged the steps leading to our entrance. Since then, the steps have not been rebuilt, and the entire front porch area has been left uneven and unsafe. There is still a large hole in front of our unit, and the ground is unstable because of the mud and dirt they dug up but never refilled. Because there are no steps, we have been forced to exit our home through the bushes, which is extremely unsafe, and we have almost slipped multiple times due to the uneven ground. This situation has been ongoing for over two months, and despite informing the leasing office several times, no repairs have been made. The current condition presents a significant tripping and falling hazard, and we are requesting HAND’s intervention for safety reasons.

Case Date:

2/7/2025

Turn signals trigger although there are no cars in the turn lane. We really going on three years? Yep! A new traffic commission you don't say? Same old hacks doing a poor job. Keep telling yourself the intersection is going to be upgraded, but we all know you just suck at your job. Fix the lights!