Case Date:

4/2/2018

Dear Ms Carter, Good Morning. Thank you so much-I appreciate the help (Reference uReport Case #163754) I talked to you on last Friday. You asked me about my problems and the same day sent help to (1) fix the wheels of the recycle bin and (2) to fix the mail box and attach it firmly to the stand (the base of the mailbox is broken but that's not creating any problems; moreover, it was a day of constant rain and there was no way to address that) Overall, I am thankful and satisfied. Based on past experiences, getting something done at home has been a real hassle. So, the expectations were about long delay and repeated requests and so on. So, I really appreciate the courteous, prompt and professional service. And, as someone who has been a government employee throughout one's career (I have always taught in public universities), I also feel extra proud. With sincere regards, Arkadev

Case Date:

4/2/2018

Sorry, I forgot to add my contact details (in my previous email). For your records, they are: ARKADEV CHATTERJEA, PhD Visiting Professor of Finance Kelley School of Business, Indiana University Bloomington arkadev@gmail.com | achatter@iu.edu | chatterjea@cornell.edu +1 (607) 319-6511 (Cell) & (812) 856-3323 (Work)

Case Date:

4/2/2018

Street tree that's in the City right-of-way has many low hanging branches that are making travel on the sidewalk and street hazardous. Request that a Street crew please take a look at this tree and trim as necessary. Thank you.

Case Date:

4/2/2018

When turning out of E. Wilson St. onto S. Woodlawn Ave., it's nearly impossible to see oncoming traffic from the north because of a large yew bush close to the street. The bush is in the southeast corner of the lawn at the second house north of the intersection. It was difficult to see when the bush was small and has only gotten worse.

Case Date:

4/2/2018

The curb in front of our house is completely deteriorated; this picture was taken 6 months ago and it is worse. Thanks!

Case Date:

4/2/2018

Please fill huge potholes on High Street by Covenanter Drive and another big one on 2nd Street by Jordan. There are so many potholes in the city that need to be repaired. Thank you. Best, Ingrid

Case Date:

4/3/2018

Resident reported via Twitter, "The amount of pot holes on High St. in @citybloomington are becoming increasingly worse. People are swerving across center line to avoid them. These need fixed!"

Case Date:

4/3/2018

There are many deep potholes on W. Countryside lane starting from S. Rockport Road all the way to S. Adams street. There are at least five and cause jarring bumps when driving over. Additionally, there are so many deep potholes on E. Rhorer Road from S. Rogers to S. Sare Road. There are at least 10 and there is cone sitting in one potholeand it is basically consuming the cone because the hole is so deep. Not great.

Case Date:

4/3/2018

Pot-holes at 201 Yancy Lane please.

Case Date:

4/3/2018

Stormwater runoff into detention area on E. Brightcrest on east side of S. Smith Road is slow to drain due to vegetation blockage of storm sewer. During heavy rain it results in water flowing over sidewalk and into the street. It also is flooding spruce trees and thus may be detrimental to their health if the condition continues into somewhat warmer weather.