Case Date:

5/19/2025

It appears that the City's 2025 pool waiver eligibility policy has changed. In past years, waiver eligibility has been based solely on qualifying household income. Now, additional criteria has been added to also require a minor living in the household. Please consider returning to the sole criteria based on household income. It would be much more equitable to allow low-income adults to have access to city pools as well, even if they do not have children. Especially at a time with deep cuts to many federal resources for low-income people, local supports are more important than ever.

Case Date:

3/4/2025

There is construction at the corner of W 14th and N Monroe, and the lanes are shifted slightly west as a result. The southbound lane, near the temporary construction barriers, has a series of very deep potholes that are unavoidable due to the cones dividing the traffic lanes.

Case Date:

3/10/2025

potholes northbound on Monroe st in the construction area

Case Date:

9/7/2012

The light does not regularly stay lit. It is frequently just not on a night, but sometimes is. I don't know if this is a city maintained light or Duke maintained light. It is specifically the light that is in the col-du-sac. Thank you.

Case Date:

8/12/2013

The street light doesn't and it is scary to walk home at night without it.

Case Date:

6/19/2017

Customer called to complain about restaurant's grease in alley behind Grazzi. Customer is an employee of King Dough. Another customer (also a King Dough employee) confirmed that the situation is ongoing. There is a grease collection container (for recycling restaurant grease and oil) that may be leaking or just overflowing. Complaint was called into city switchboard on Saturday night. Alley needs to be cleaned and dumper counseled.

Case Date:

3/14/2025

Multiple days trash not emptied. Last week the recycling bin was not emptied, today (Friday) none of the trash was collected and we are enrolled in extra pickup. Now we’re faced with a trash crisis and have nowhere to put it all. Please don’t charge us for extra, as they are not retrieving trash and the office is closed.

Case Date:

3/24/2025

I have 2 trash days a week, and last Friday marks the third consecutive time on Friday that our trash was STILL not picked up. Phones are not being answered.

Case Date:

3/25/2025

Phone lines were busy all morning after discovering trash wasn’t picked up yet again, however all neighbors trash were picked up. Went to sanitation in person to notify, spoke to Rhea. She sent Workers. They stopped by while I was showering, dog was barking erratically, apparently from previous knocking. Heard one of the workers yelling something about “fresh tracks” as I was getting dressed, and they pulled off quickly before I could answer. Trash appears to have been removed. Phone lines still busy, hoping to find out more information on why workers were knocking. No note was left. Thanks.

Case Date:

10/14/2024

The street debris and dirt needs to be swept up. The new drainage built helps with houses not experience flooding, but sends a lot of debris down the street too. With the recent storms it is building up making it hard to park there. I am a resident that needs to park there due to lack of off street parking. The black walnut tree in the yard of my house, the green house at 835 W. KIRKWOOD, drops a lot of debris, too.