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City of Bloomington, Indiana

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closed #163731

Other

Case Date:
3/27/2018

Good afternoon, I am with the Columbus City Utilities and we are shopping for new software. Our director, Keith Reeves, has always been a fan of Bloomington Utilities and we were wondering what software you use for customer accounts? How satisfied are you with it? Thanks, Chelsa Goben Lead Accountant

closed #160292

Other

Case Date:
7/25/2017

I attempted to pay my water bill. There was an error reported. The money is already out of my account. Want to be sure my service is continued. Will I need to re-submit? Thanks!

closed #134851

Other

Case Date:
10/20/2013

Hello, I am actually a resident of Vigo County but I lived in Bloomington years ago while Mayor Kruzan was a State Rep. I wrote to him after the Matthew Shepard murder urging him to support hate crime legislation and he responding with a handwritten letter promising to fight hate crimes. I still have the letter framed and that response made Mark Kruzan my favorite politician. I was overjoyed to hear he became mayor of Bloomington after I moved away. He is a great man. Hearing that he performed several same sex marriages last February further proved that this is a man who firmly believes in equality for all. I am writing because my partner and I are visiting New York City next year to be legally married and we would love to have a letter from him that we could frame and display at our wedding.

closed #127809

Other

Case Date:
8/13/2012

I had a very bad experience on the Bloomington Transit today. At 4:04pm 13 Aug 12, I caught Bus # 0863 to downtown; I requested of the Driver at that time to contact the terminal if he was going to be late for the 4W Bus Heatherwood, which leaves at 4:10 approx. He waited till too late after we departed to contact the terminal and subsequently I missed by bus. I was forced to wait 1 more hour for another bus. I purchased a 30 day bus pass in hope that the City Transit system would be responsible and courteous professional drivers. I called 336-ride and spoke with Supv Anna. Now, I was upset of course but I at not item threatened her because I have a witness that will verify the words I spoke. I told her of my experience, she acted as if she was overwhelmed and unattached to my situation, she advised about a recent change BT made on their printed schedule that they are not responsible for certain conditions. That may be so but, they need to re-look at their system and re-work the routes and drive times to better serve the public. I have been riding the bus only for two months and I have had call and report Driver attitudes and wreckless driving behavior. The mayor needs to be advised of this so he can direct a inquiries into BTs lack of safety and good service the citizens of this "safe and civil city" I most likely will not ride a bus once I get my car back. One more issue. A young black women shared with he of an incident where a white driver would not open the door on the bus one and let her in. I have her name and phone number because she is of am ethnic background, she believes the city will not address her issue either. What is Bloomington becoming Mr Mayor!