I called customer service for City of Bloomington utilities. The first lady I spoke with would not take herself off speaker phone dispite the inhibiting amount of feedback. The 2nd lady I spoke with was unhelpful and did her best to transfer my call away without helping me. I would consider both of the reps behavior to be very rude.
I just wanted to thank the city and its employee Jon Callahan for resolving a recent issue in a timely and efficient manner.Great work!
I want to let management know what a great employee Debbie Miller is. We recently had our well water tested at the Dillman Lab and she assisted us with the process. She was so helpful and friendly, a great person to be representing Bloomington!
I've been waiting FOUR MONTHS (since July) for the city to move my water meter and connect my new water line to the new water main. The city told me that I needed to do this, and I've spent thousands of dollars to do it. Now it's almost winter. I keeping calling periodically, but nothing gets done.
Question: why do my house plumbing leaks occur when lots of people leave town for vacation? This happens not every vacation, but most of the leaks in my house have occurred like today, at vacation time, or 4th of july, etc. Is it that city water pressure to my house goes up then? Do you try to regulate pressure for this vacation exodus?
possible water-main break. at the intersection of walnut & 6th st, there's a lot of water on the street that is freezing which could cause cars to slide.
Main line frozen
Water appears to be frozen at the meter. No water anywhere inside house. All pipes in basement have thermal tape applied
Broken water line
FROZEN PIPES, NO WATER