Case Date:

10/1/2018

Hello, I am writing to make a complaint about the scooters that have appeared over the last few weeks from both Bird and Lime. This past Saturday, multiple scooters from both companies were simply abandoned in Bryan Park, some of which were blocking the sidewalks and paths through the park, some of which were leaning against trees and benches, all of which were eyesores in an otherwise lovely park. At one point in the afternoon, six or so Lime scooters were dropped off on the sidewalk by the Henderson St. lower parking lot by folks from Enterprise Rental, on the sidewalk, where people walk, run, etc. In Bloomington, we are fortunate to have bike racks everywhere. Would it be possible to require that users and companies place the scooters at bike rack locations? By simply allowing them to be left wherever, users are leaving them around without regard to others. This is also a bit of an issue with the Pace bikes. A few weeks ago, one was left leaning on the stop sign at Henderson and Davis, when there is a bike rack just a block away in the park. Thank you for taking steps to regulate these companies in a manner that benefits everyone. Karen Keagle

Case Date:

12/27/2017

Hello - there is a very loud phone ringing noise that originates at a car lot on S. Walnut Street (I think it comes from Royal Toyota South). I live about 2,000 feet away on Somersbe Place off of S. Rogers. I can hear the phone ring inside my house with the doors and windows closed. This is a rather annoying noise carrying over a great distance. Will you please work with the City and the car lot to put an end to this offensive noise creating a nuisance for everyone living within a given radius of the car lot? Thanks!

Case Date:

12/18/2017

I am writing to complain about being towed from Bedrak Cafe parking lot at 8:30p by Tow Time and being charged $215. This is an extortion rate. The Bedrak Cafe has signs posted but you cannot see them when it is dark. They are tiny and dark in color. We were not given warning that we would be towed and then to be charged such an exorbitant amount is unreasonable. My fiance met me and we had 2 other friends that parked there. We were gone from our cars less than 20 minutes and 3 of the 4 cars were gone and the 4th one was in the process of being towed. The towing company has to be lying in wait for anyone to park there and then stealing your car and charging you this astronomical price. He then basically threatened us stating if we did not pay him immediately that it would cost us $20-40 more and that we would have to make an appointment to get the cars back at their convenience. This is extortion, we felt intimidated, and backed into a corner. Then on top of this he tells us that he has a contract with the owner of Bedrak Cafe to keep the lot cleaned out of all cars except when they are open. So how much of a kick back is Bedrak getting from Tow Time. And where is Tow Time located. I could not find a Bloomington address for Tow Time. What is the city regulations on parking and fees for being towed? This makes the city of Bloomington look very bad. No one will want to go down town if you cannot park in a lot where the business is closed. This is outrageous!