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City of Bloomington, Indiana

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closed #167592

Website & Web Services Feedback

501 N Morton ST

Case Date:
2/22/2019

the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.

closed #166504

Website & Web Services Feedback

9248 2nd St, Bloomington, Indiana, 47403

Case Date:
11/11/2018

Google Chrome says your esuite for paying bills is not safe and it will not let me access it. Please update your website and make it safe to pay bills online.

closed #168239

Website & Web Services Feedback

E University Rd, Bloomington, Indiana, 47406

Case Date:
4/24/2019

The household registration page at https://webtrac.bloomington.in.gov/wbwsc/webtrac.wsc/household.html?option=add requires that a gender be selected, but only allows two genders. Please read https://uxdesign.cc/designing-forms-for-gender-diversity-and-inclusion-d8194cf1f51 on designing this kind of field better and more inclusively