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City of Bloomington, Indiana

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closed #167592

Website & Web Services Feedback

501 N Morton ST

Case Date:
2/22/2019

the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.

closed #168952

Website & Web Services Feedback

501 N Morton ST

Case Date:
6/14/2019

I have never been able to access your website via what is printed on my invoice: www.bloomington.in.gov. The only way I get to the site is via https://bloomington.in.gov. I'm not sure if I am the only one having this issue, but I recommend investigating this issue and correcting your invoices, if necessary.

closed #168987

Website & Web Services Feedback

501 N Morton ST

Case Date:
6/17/2019

REMOVE MY NAME FROM INTERNET for security and privacy reasons, i opt out please remove my name from internet #156286 details below Water Utility Billing Problems: Comment Other: Billing address change request. Addresses removed. Reported By Julie Bennett Dreesen Assigned to Triana Johnson History 8/6/2018 09:33:58 Closed by Charles Brandt PII removal complete Sent notification to Triana Johnson, Julie Bennett Dreesen 8/6/2018 08:49:46 Updated by Charles Brandt 8/6/2018 08:48:47 Opened by Charles Brandt Request to remove personal information Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:49:15 Closed by Triana Johnson Customer contacted by phone. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:47:00 Triana Johnson commented on this case. I contacted Darrell Ooley who's name is currently on the account. I explained to him what he needed to do to end his service. He said he will submit a disconnect form when he is ready to end service. Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Anonymous assigned this case to Triana Johnson Sent notification to Triana Johnson, Julie Bennett Dreesen 9/29/2016 09:40:17 Opened by Anonymous Disclaimer: Content submitted to uReport is considered to be a public record and may be p

closed #168999

Website & Web Services Feedback

501 N Morton ST

Case Date:
6/18/2019

This web page still has my name on it, please remove as it is the first thing that come up on the internet when searching my name: https://bloomington.in.gov/crm/tickets/view?ticket_id=156286

closed #169645

Other

501 N Morton ST

Case Date:
8/1/2019

https://bloomington.in.gov/crm/tickets/view?ticket_id=157602 Can you remove my name? I didn't know this would be public online when I called. This is unacceptable.

closed #169646

Other

501 N Morton ST

Case Date:
8/1/2019

https://bloomington.in.gov/crm/tickets/view?ticket_id=169645 Please remove names from both of my tickets