Case Date:

12/12/2018

Online Payment Portal Not working

Case Date:

12/15/2018

I have been paying my bill online for years. Now the site doesn't work and there is no help file or contact info. It has rejected 3 credit cards with no explanation. Find a better/more flexible vendor. I can't pay my bill. Grr. Michael Wilkerson 1010 S. Hawthorne Dr.

Case Date:

1/13/2019

Please say you will discontinue your current practice of "estimating" costs. For me, for two months in a row, the winter estimations are more than six times my historical average. I use water for sprinklers in the summer, not the winter. I use 3 to 4 units in the winter, but I'm being charged for 15. Please stop that practice.

Case Date:

3/15/2019

We have not yet received February billing for the following accounts: 33473-002, 6614-002, 200425-003

Case Date:

4/11/2019

For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.

Case Date:

6/24/2019

water is very cloudy

Case Date:

6/27/2019

No water pressure

Case Date:

12/16/2019

Case Date:

11/8/2018

My water suddenly started having an orange tint. I notice when I was filling up my dog's water. The water went from clear, then changed to a light orange tint. I noticed around 9:00pm 11/8/2018

Case Date:

4/10/2019

A year ago the fire hydrant on the north west corner of my lot was changed out for another one and 4 squares of concrete were taken out and replaced. No one came back to d repair the damage done to the lawn and fill in with dirt and plant grass. There is an 8-10 inch drop off the edge of the sidewalk where someone could break their ankle if they fell off the sidewalk. The fire hydrant is unusually tall as it stands on top of a giant pipe that sticks out of the ground 10-12 inches. I don’t believe this was some of your best work.