Case Date:

10/18/2019

After installing the smart water meter CBU nor their contracted service provider left notification on our door that installation had occurred. On Monday of this week, CBU dug around the meter and within hours several water issues were present in our home. Debris in our drinking water (again not notified of work done, w tag on our door) seal blown off our dishwasher pump rendering it useless, and water saturating our carpet in the Living room. All occurring within hours of CBU being around the meter and digging. We have contacted and spoken with both contracted service personnel as well as the meter dept at CBU. We are currently in communication with assistant director. Today a service meter technician came to our property to take pics and "plugged" the smart meter back in to a housing that it had come undone from as per Ken Johnson. Again, we were home, the meter was handled and no courtesy knock or paper notice was put on our door . This is unacceptable as we had just been on the phone with CBU sharing our concerns. CBU Protocol has not been followed, drinking water was not safe guarded for my family, digging around a meter with no courtesy tag left on the door, meters installed with no courtesy tag left on the door including notice to flush the system or # to contact if there were issues, meter equipment not "plugged in" as per Johnson, and water leaks in our home which now require jack hammering into the slab. This is a deep concern of water safety, CBU Protocol disregarded, and extensive repair cost (3k or more). Mike Colliver (317)590-0115

Case Date:

5/17/2019

Resident called in regarding a smithville fiber utility truck that parked on the lawn between the sidewalk and street. It left very large tire ruts. It is difficult to mow and should be repaired.

Case Date:

8/18/2019

Hello, I was mowing today and noticed that it looks like there is a hole in my water cover in my yard. I'm not sure if this is an issue or why it is there. Any information or help would be great. Thanks!

Case Date:

9/3/2019

Good morning, I do not have hot water at my residence.

Case Date:

11/8/2018

The lack of shoulders on the roads is a serious problem in Bloomington. I have lived in a number of cities across the US and Bloomington is the first city I've seen that has very few (if any?) shoulders on the roads. This is unbelievably problematic - if someone has car trouble they can't pull off to the side, if you are dropping someone off you can't just pull off to the side, if I receive a phone call I can't pull over, if riding a bicycle you can't ride along the side.... there are a fair number (surely more than is acceptable) of bike and scooter accidents in Bloomington, and this can largely be attributed to lack of shoulders on roads.

Case Date:

8/26/2019

I’m not sure if this is the right spot. But in Sherwood Oaks II on Laura Way people speed horribly down that street (its the street that connects the old and new part). Can we get a speed bump or something that monitors speed through there?

Case Date:

2/4/2019

Light 15 in Sherwood Oaks II (Lindas Way) appears to have a malfunctioning ballast. It is off much of the time but will flicker to life for a minute or two.

Case Date:

9/13/2019

Hello, the wheel of my recycle bin broke off. I contacted you by phone on Wednesday and was told it would be fixed. I left the bin on the curb, but nothing has happened so far. My address is 3826 East Regents Circle, phone 812-345-3284 (m) or 812-335-8064 (h). The bin is still there.

Case Date:

1/28/2019

from winslow road, and going south on, all they way on walnut pike, trash along road is bad. smith road, rohr road. just an example of the trash along these roads. its a real problem in bloomington. sad because we need to adress this.

Case Date:

12/10/2018

We've been waiting almost 10 years for you to replace the "Claybridge Dr." street sign on the SW corner of Claybridge Dr. and Canada Dr. The street post has been empty for ages.