Case Date:

6/21/2023

My trash and recycle was not picked up.

Case Date:

6/21/2023

For many years we have been putting out yard waste bags for pickup on designated. Never was there a problem. That is, until about six weeks ago. The excuse given was that the materials were against the house. That was not true. This Wednesday, today, we put two yard waste bags put placing them in front of our recycling and trash bins. They are (present tense because the bags were not taken) clearly visible. In fact, the recycling personnel had to reach around the waste bags to retrieve the bin to empty. Why the awful service the past few weeks?? Our adjacent neighbor, who is caring for an ailing spouse, did not have hers picked up either. Granted hers is not totally visible. But it is in a spot where their bags usually have been placed. Please resume the fine service you offered until six weeks ago.

Case Date:

6/8/2023

Trash pick up poked a hole in my trash can and dented the side. Just do not want to be liable for the damage

Case Date:

6/8/2023

I have lived at my address 5years And since December of 2022 my husband's been on dialysis at home we acquired quite a bit of medical waste as he treats 5 times a week. The problem I'm having is I made a agreement with the supervisor of sanitation to take 7 bags of medical waste for $20. When I got my bill It was seventy dollars When I called about it I got a phone call back and they said some other things had been placed outside of that 7 bags and that's why they. Charged me the $70. We live on a fixed income and they justified it saying that some people get 3 or $400 bills of trash when students move out. I thought there was a cap on it evidently that's not the case. I don't think it's fair that I can't go get another trash service because I live in city limits. And there's no other way for me to get rid of this medical waste. I can't even make a statement by not paying the $70 because then my water will get shut off and he needs water for his machine. Things worked so much better when you bought trash stickers and popped them on the bags you needed to get rid of big mark up to pay $10 now instead of $1 AND Pay for your trash can.

Case Date:

5/31/2023

There is an orphaned recycling bin on the sidewalk in front of 423 S Eagleson - it does not belong to any of us in this area. Is it possible to find where it belongs based on the serial number? Or if not could it be collected by the city?

Case Date:

5/28/2023

The yard of this home contains trash. There is an abandoned car that has been parked in the same spot for over a year. The windshield is shattered. There are also empty gasoline containers in the yard as well as boxes and childrens toys. The house is overgrown with vines and weeds. The bushes in the front of the yard block the view when pulling out from Southway Dr on to Church ln.

Case Date:

5/25/2023

Our recycling bin went missing this morning. My husband check the camera connected to our ring and the robotic arm on the truck dumped the whole can into the truck.

Case Date:

5/18/2023

Today was the scheduled trash day for our neigborhood. But nobody on Sussex drive has had their trash collected. Maybe the truck missed our street this morning?

Case Date:

5/17/2023

Hi, My trash cans have been damaged yesterday (Tue May 16th) while the trash truck was picking up our trash. Attaching the photo as well sharing a video link. https://drive.google.com/file/d/19CnoiREi1gK__R2icVtKSebsq4RrIc3w/view?usp=sharing Can you please help to address this issue. Thanks & Regards, Rajesh Pardeshi

Case Date:

5/16/2023

My recycling was not picked up this morning. It was out front as usual last night. Could I please get this picked up? I need the bin for new recyclables.