Case Date:

5/13/2020

What's the plan for getting S. Henderson at Winslow to drain properly?

Case Date:

8/13/2020

There was construction going on for a few months on the entrance into the plaza but has since stopped abruptly. The crew has not been back to finish off the street and all sides of the streets are completely torn apart and damaged. This is unacceptable and can significantly damage one’s vehicle! When is this going to get finished?

Case Date:

9/11/2020

You did a great job fixing the crosswalks; thank you! We use those sidewalks frequently. However, pedestrians wishing to use the crosswalk to traverse Henderson on the south side of Winslow now face road flooding for hours/days after significant rain. The east side of the crosswalk and northbound road flood. Not only is this a problem for pedestrians, but it may present an ice hazard for vehicles in the winter months after a thaw-freeze. The crosswalk project plans available for viewing online do not seem to show a drain to collect and remove rainwater. Thank you for helping us all by addressing this!

Case Date:

8/18/2022

AT&T lines need to be resupported. They were sagging and a truck snagged them. It broke a power pole that Duke replaced but the AT&T lines are just temporarily tied up. The whole line is a mess from High Street east with broken poles and sagging lines.

Case Date:

1/20/2024

Looks like there is a pipe burst in the backyard of this property I own

Case Date:

3/11/2021

173337 Our case number was closed. We don't know how this happened without anyone contacting us. Today, Mar 11 the flooding began again and reached the side of our houses. The drainage is not able to carry this amount of water away and needs to be addressed. Please contact us. Thanks

Case Date:

7/20/2022

Every time it rains, there is standing water on Hathaway Court on the side of 1632 Renwick Blvd. house. Will you add a drain to the curb? It never goes in the drain shown in the picture. It is in the wrong place. Thank you!

Case Date:

3/7/2022

We continue to have a flooding issue due to yard waste, leaves, seed pods, sand clogging up our street drain. I was up at 2:00 again this morning pulling the street drain that was again completely clogged so our garage did not get flooded. Water was almost to the garage. This has been a problem for many years and it has never been resolved. I have asked many times. MANY Times. I should not have to fear that if I am not home and it rains that there is a good chance we'll get water in our house because of our street drain is poorly designed based on the amount of debris that comes down our street. Would someone please finally address this issue.

Case Date:

10/11/2022

A private utility company cut a large hole in my driveway without permission. After removing that portion of my driveway they dug out what appears to be an area 3 feet deep and at least 2-3 feet wide just underneath my driveway. A piece of plywood was placed on top and is not secure. I’m not only afraid that someone will fall I. The hole, but also that an entire portion of my driveway will collapse into the ground. I have attempted to contact the private company (AT&T) and while they have opened a claim, I have yet to hear back from them in regards to this public safety concern and also how they plan to fix my driveway. My home sits on a very busy and trafficked corner in The Highlands. Lots of pets, small children, families walking all day. In addition, I can already see that area has shifted and sunk.

Case Date:

7/2/2020

Water flooding from main to street