Water Utility Problems
1207 W Wren CIR
- Case Date:
- 6/18/2024
Constant water discharge from MC Highway Dept Outlet 43 pictured above. Inspection of first upstream storm drain (690) of outlet 43 revealed no flow. Property owner reported that CBU has previously repaired water line between outlet 43 and storm drain 690. Water discharge is at a constant rate, even during periods of dry weather.
Sewer Problems (Sanitary Sewers)
1503 E Dunstan DR
- Case Date:
- 6/8/2024
The main sewage line north of my home is backing up (again). This is a recurring issue. The water/sewage level at the access hole has reached the level of the basement, and the basement toilet has started to back up. Please clean out the blockage in the main sewage. I am aware that you had crews there earlier this year to cut back roots, but something is blocking this sewage line now.
Potholes, Other Street Repair
1503 S Dorchester DR
- Case Date:
- 8/8/2022
8" water valve cover popped off at Hillside & Dorchester. Eastbound lane of Hillside. Cover at base of stopsign/streetsign SE corner of intersection. This is the 3rd time I've reported this in just over a week (1st 2x's by phone). Why don't you replace with a cover that can be LOCKED DOWN to keep it in place?
Potholes, Other Street Repair
207 S Rogers ST
- Case Date:
- 3/26/2024
I don't have a current photo but particularly since the utility work completed on this stretch of road the parking spots in front of the shops flood and hold water. The gradient actually seems to slope away from the drain instead of towards. As a result, we frequently have to bail out the parking spots to make them usable for customers. Flooding issues include the accessible parking spot, which poses a risk to the mobility impaired. How can we best collaborate on a solution? Thanks!
Drainage or Runoff
2107 E Ashwood LN
- Case Date:
- 12/26/2022
At bottom of driveway is larger patch of frozen water. We have had numerous water lines breaking and wonder if this is another? Ice patch is in curb and in street.
Sewer Problems (Sanitary Sewers)
8632 Clinton Ave S
- Case Date:
- 6/24/2024
We have had water backup every time it rains this spring. This has not been an issue in past years. We have had our main line cleared multiple times and scoped to ensure there are no issues with the line, but continue to get water coming through our flood drain in the basement every time it rains. Please can you sent someone to inspect the main city line on the 8600 block of Clinton Ave S to clear any blockage on your line? We are frustrated with the water backup.
Drainage or Runoff
Circle Dr & E Southdowns Dr, Bloomington, IN 47401, USA
- Case Date:
- 1/9/2023
I have noticed water pooling around the fire hydrant located on Circle Drive and Southdowns for over a week. It doesn’t appear to be water draining from far away, but just around the fire hydrant.
Drainage or Runoff
Hopewell St, Bloomington, IN 47404, USA
- Case Date:
- 12/28/2022
Where Hopewell and Habitat Street connect - There is water that is frozen all along the street. A main may have broken or it could be coming from the house at the corner W 8th and Hopewell.
Sidewalk & Curb Complaints
- Case Date:
- 4/19/2023
Thanks for replacing curb removed to repair water main break. But, will the city fill the space behind the new curb to prevent erosion and standing water? The yard was dug up by the city to work on the water pipe.
Sewer Problems (Storm Sewers)
- Case Date:
- 9/7/2022
We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood.
There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek.
Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway.
The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem.
We are needing guidance and help since we do not know how to address the erosion and also the public road.
We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th
From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov>
Sent: Wednesday, April 6, 2022 5:01:13 PM
To: Mihaela Lee <mihaelalee@hotmail.com>
Subject: Re: [stormwater] 410 E Vernon Ave
Mihaela,
Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able.
Thank you,
Katherine
On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote:
Hello,
I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do.
Thank you,
Mihaela