Website & Web Services Feedback
715 S Park AVE
- Case Date:
- 10/22/2022
I'm not sure uReport is working correctly. I've reported a few Bird scooters blocking sidewalks and the process seems to hang at the 4th step, saying that the request is being processing. I did create one earlier today and it progressed to the point where it showed my the ticket that was created. The next one I created did not and appeared to hang at step 4 again.
Water Utility Billing Problems
- Case Date:
- 6/2/2023
Hi
I apologize if this is not the correct place for this request, but I have been trying to pay my bill online and it keeps locking me out of the account. I have tried resetting my password and that isn't working either.
Thank you.
- Case Date:
- 6/10/2024
Why am I not able to send a Ureport by cellphone, or is it that it will not go through on a weekend? Today I filed Ureport 188867 on my computer. But yesterday I tried 4 times to send it by cellphone, and it would not go through. And I have had this problem before while trying to file reports while I am in the park.
Parking Meters and Citations
- Case Date:
- 3/23/2022
The amount issued for parking tickets is absolutely ridiculous and while waiting for my pay check to come in in order to pay it, it doubled in less than a month.
- Case Date:
- 10/30/2021
Why do ureport complaints sometimes disappear? For example, 178022 and 178023 were put in yesterday but they are now unviewable. How can the public know what their statuses are? It cannot be due to content of the reports because a simple search in ureport for "occupancy" yields other reports, albeit the most recent is 7 years old now.
Illegal Discharge (Storm Sewers)
- Case Date:
- 5/10/2023
AEG workers accidentially spilled several gallons of hydraulic fluid on our lawn today. We need someone to assess the possible damage to our propoerty as well as any environmental impacts.
- Case Date:
- 1/9/2024
Test. MB
- Case Date:
- 12/26/2021
I tried submitting a few tickets from my iPhone. I got as far as submitting the request and the resulting page said "processing your request" but never gave me a message like when I submit a request from my computer like "your request has been processed" and a ticket number to reference.
- Case Date:
- 10/19/2022
Does Eli McCormick still work for the City? It seems like if a uReport gets routed to Eli McCormick, it is lost. I had an issue previously with the City not updating its directory after an employee quit and Ureports were being assigned to that person and no one seemed to realize it.
Case #181740 has not been touched in 14 days after being assigned to Eli. Case #181758 is at 9 days. Case #181718 is at 13 days. Case #181222 is approaching 2 months.
Just checking in. . . There is a problem with a lot of trash around a bus stop and someone living in the bus stop basically, and nothing has been done about it for 2+ weeks now. Maybe Eli is working towards a resolution, or maybe Eli is no longer in town! Who knows. Thanks for checking.
City Performance
401 N Morton ST
- Case Date:
- 11/29/2022
Hello - This year I have twice alerted the City to issues with individuals who were still actively receiving uReport cases in the uReport system and listed on the City directory as employees despite having terminated their employment with the City. I would suggest the City look into how it deals with former employee accounts and emails in City systems as it is wild to be that the City does not seem to have controls in place for it. See Case # 181859 and Case # 180664 for the two examples of the City allowing uReports to go sit in inboxes of ex-employees and go unresolved for the concerned citizens of Bloomington reporting issues to the City government. Time to audit the systems and clean this up! Good luck.