Case Date:

4/16/2021

My water meter is not on my property. It is located in the same hole as my neighbors who live at 2526 S Rogers. When the houses were constructed, the water meter was in their backyard. They remodeled adding a building and turning their yard into a driveway for the many vehicles they own. Their two Food Trucks, parked cars, food truck supplies and other items are in the location of the water meters. I have no access to their property. I have always wondered if my water read was correct. I live in a 900 sq ft home and am the only one living here. They have many many residents of their home, at least 6 or 7. At least7 or 8 vehicles use their driveway and park in the little yard they have left. I'm worried that where the meter is located may be making my meter read high. I would appreciate your investigation and a call with the results. I can't include a phoy As the meter is in their driveway.

Case Date:

6/2/2023

Sewer problem between 2516 and 2520 S Roundhill Ct. Water/sewage flowing out of manhole cover between properties. Significant odor associated with the issue.

Case Date:

7/4/2023

Fire hydrant has been hit and there’s leaving no water coming out

Case Date:

1/31/2021

We have no water coming to our house

Case Date:

9/1/2022

The water at my home and in this area smells and tastes bad. It tastes like soap. Is there an issue with the water quality in Bloomington?

Case Date:

3/7/2022

On the morning of 3/7 (after a night of storms) we noticed that our home’s water pressure has been significantly reduced. There is barely enough pressure to use the shower. I have asked neighbors in the area, and they are reporting similar issues.

Case Date:

6/22/2022

The grass on the city side of the ditch is waist high, last time this was cut the city threw a rock into the Storage Express window and I really don't want that to happen again. Can a crew get out to the ditch and trim it before we have another flood and the water has no where to go?!!!

Case Date:

10/3/2022

I am the new owner of the property. Need to know where the main water shut off valve is located.

Case Date:

8/8/2022

The sidewalk is broken near the corner. The part that's broken is next to a "water" line. The sidewalk could be a problem for pedestrians, especially if they may have a visual disability or be wheelchair-bound. It may also be a problem for the waterline. Thank you for your help.

Case Date:

1/12/2022

Returned home late from the hospital and found water flowing across the sidewalk between our house & neighbors’, near the water shutoff & sewer cover.