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City of Bloomington, Indiana

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closed #174363

Website & Web Services Feedback

Bloomington, IN, USA

Case Date:
12/22/2020

I have been trying to obtain a copy of my police report. The process in order to do so is unreasonable for adults with full time employment. The office hours hours in order sign the paper to get my case report are typically unobtainable with my work hours and commute. Especially with everything related to COVID-19, there should be an option to submit the form online and make the request digitally. However, I would also like to mention that I am thankful for the work that the police department does to keep the community safe.

closed #183669

Website & Web Services Feedback

Case Date:
5/4/2023

City website (arcgis) showing voter precincts and their corresponding districts is in need of updating to the post-redistricting version. https://bloomington.in.gov/arcgis/apps/webappviewer/index.html?id=eff5d0cce43c4f1ab7752d4d315ba3e2

closed #183128

Water Utility Problems

Case Date:
3/14/2023

Little to no water pressure at Southcrest Estates. Can't use water for dishes, showers, or laundry. Southcrest office has been notified since the beginning of February, and nothing has been fixed.

open #184130

Water Utility Billing Problems

3220 E John Hinkle PL

Case Date:
6/8/2023

I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident in the Bloomington area. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number, +1 (812) 360-0848 (as I am outside Bloomington).

open #184131

Water Utility Billing Problems

3220 John Hinkle Pl, Apt D, Bloomington, IN 47408, USA

Case Date:
6/8/2023

Dear Bloomington Utilities, I am writing to bring your attention to an urgent matter regarding an unusually high water bill that I have received. My name is Kumar Vinayak, and I am a resident at 3220 E John Hinkle Pl, Apt D, Bloomington, IN, 47408. I hope that you can assist me in resolving this issue promptly. Upon reviewing my recent bills, I have noticed a significant discrepancy in the water consumption. In the month of April, the recorded consumption was approximately 30 gallons, while in May, it unexpectedly increased to 35 gallons. These figures are undoubtedly incorrect, as such a volume of water cannot be reasonably consumed by a single individual. To address this concern, we immediately contacted our leasing office, as we suspected a possible emergency situation or water leakage within our house. They promptly responded by inspecting the property thoroughly but found no signs of any leaks or abnormal water usage. This observation leads us to believe that the issue may lie with the meter or its readings, as it seems to be continuously running even when the house is unoccupied. Given our status as students, it is financially burdensome for us to pay the exorbitant amount of approximately $1000 for water alone. This kind of billing discrepancy is highly abnormal, as it greatly surpasses our electricity bill, which amounts to approximately $100 per month. I kindly request your immediate attention to this matter and urge you to investigate the issue thoroughly. I have attached a copy of the bill for your reference. I believe it is essential to rectify this situation as soon as possible to avoid any further financial strain on our part. I appreciate your understanding and assistance in resolving this matter swiftly. Please keep me informed of any progress made in investigating and rectifying the issue. I can be reached at the email address provided in this communication or my flatmate's contact number,+1 (812) 360-0848(as I am outside Bloomington). Thank you for your prompt attention to this matter. Yours sincerely, Kumar Vinayak

closed #181529

Water Utility Billing Problems

Case Date:
9/15/2022

Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.

closed #182414

Water Quality

Bloomington, IN 47403, USA

Case Date:
1/6/2023

Nathan Dahm is seeking to end asymmetric post cold war Chinese %10 import Chemical Psychological warfare. I hope the city is making note of the court cases and or pending up coming legislation. More so after city employee David Parkhurst responded to my petitions as unfounded stating such water treatments standards are harmless and there is no difference between Calcium v/s Sodium fluoride. But then again he is amoung the fools who supported Huston South Project 2,154 acres of herbicide in the water shed for Lake Monroe

closed #181388

Water Quality

1169 W 2nd ST

Case Date:
9/6/2022

I have read that people are complaining of a strange organic smell from the water, but the water at our office smells strongly of chemicals, enough so that it burns my eyes when using the water. It almost smells like bleach when the water is running and it tastes strongly of chemicals.

open #182511

Utilities Construction

1020 S Woodlawn Ave, Bloomington, IN 47401, USA

Case Date:
1/17/2023

From Reddit Bloomington: Fiber cables damaging sewer lines We live right next to Bryan Park. About a week ago our toilet backed up, and after multiple visits from our (very honest and reasonable) plumber, we discovered that the city's fiber optic internet contractor had carelessly run an optic cable directly through our sewer line. This caused a ton of debris to get into our drain pipe and completely clog the pipe, necessitating a $10k repair. I called the city and apparently, this is happening to people all over town. (The person in the utilities office said I was the third person to call today with this exact problem, and our plumber said that this contractor got thrown out of Carmel for damaging so many sewer lines).

closed #175081

Unsafe Buildings

3296 S Walnut Springs DR

Case Date:
3/11/2021

There is a loose cord from one end of the building in the grass to the “office” unit of the apartment complex. This presents a personal safety hazard to myself and my animal.