Case Date:

5/7/2021

A water main broke and was repair on Thanksgiving Day, 2020. The road damage and damage to my yard has not been repaired. When will this be done?

Case Date:

10/14/2021

I am the homeowner and have recently built an attached sunroom with sinks at this address. I need to connect the water pipe from those sinks to the city sewer line, and so would like to request a detailed sewer line map of/around my property, if available. Thanks.

Case Date:

2/8/2022

This is more of a question after some recent work done by my property to fix a water main leak. As you can see from the image, there is some damage done to the lawn by heavy equipment used during the process. I was wondering if the city is going to help fix some of that or whether the responsibility lies on me. Also, is there any plan to re-pave part of the street that was drilled through to fix the underground water leak? Guessing yes once it is warmer outside? Thanks!

Case Date:

11/2/2023

The folks installing the fiber optic have severed what seems to be the main water line on the North side of Etter Drive, at about 6:30 pm, Thursday Nov 2. Water is gushing above the street, and beginning to flood lots.

Case Date:

11/16/2023

I’m wondering when water is supposed too be back on?

Case Date:

12/6/2023

SE corner of lot just west of alley and close to the sidewalk there is a medium-sized, water-meter pit that is uncovered. Lid is not around, apparently. Dangerous trip hazard at night, and animals could fall in.

Case Date:

12/12/2023

Water main break at w 17th st by storage units. Looks like fiber installation caused it. Will they be fined for this?

Case Date:

12/15/2023

They had a water line or sewer line emergency at 719 W 7th and contractors tore up a lot of sidewalk on the South Side of W 7th Street in front of the house. Who is responsible for repair or sidewalk? This happened Thursday night and continued all day Friday 12/15. Contractor was Snedegar Construction.

Case Date:

12/21/2023

900 and 1000 block South High Street Water running down the street, where fiber optic cable is being installed

Case Date:

1/26/2024

The fiber optic guys are here AGAIN! The are digging and drilling through our property. They asked if they could take down some of our fence to do their work. They admit they are back because they did not do a good job BEFORE. Our issue - we are concerned of that these contractors will damage our property sewer and/or water lines and we will be the ones stuck to deal with the aftermath of repairs and expense of repairs. Issue 2 - We have no idea on how to communicate with these guys!! What are our RiGHTS! Can you guys help us out? We feel helpless!