Case Date:

10/22/2020

I am a EC commissioner and Utility Dept Storm sewer volunteer and have been trying to keep my neighborhoods storm drains clear to prevent street flooding. I have been removing pavement fragments for several months that have washed downhill to the storm sewers at the intersection of Queensway and Chelsey Court. Today I cleared the debris from these at this location and added new eroded pavement that have been washing downslope to the drains. I consolidated the material on the curb and grass at the northeast drain at the intersection. This material can and has obstructed the drains and some has washed into the underground sewer line. Thus these drains when obstructed can result in street flooding, blocking the underground storm sewer and result in stream water contamination. Can these debris be removed and disposed of? Also before winter the patches of deteriorating black top be patched? Don Eggert 1235deggert@gmail.com

Case Date:

12/15/2020

Several potholes along Woodstock street and intersection of Woodstock and High Street. Water, debris, and dirt collection is excessive.

Case Date:

12/31/2020

Major depression on west side of road, right before the mailbox for 712 W Glen Arbor Way filling with water and also a wide pothole.

Case Date:

3/22/2021

The pavement appears sunken and now a water puddle remains even if it hasn’t rained...

Case Date:

3/23/2021

Water access cover in the roadway damaged and posing hazard to cars. Immediately SW of the YMCA before N Knapp Rd.

Case Date:

4/6/2021

This speedbump, on East 1st, between Eastside & Rose, is surrounded by potholes. The attached picture faces west. There always seems to be water standing here. It is unclear whether it is bubbling up from below the ground, or is some sort of stormwater runoff, but it seems to be eroding the street here.

Case Date:

4/12/2021

There is a street cave in developing near 1825 S. Highland Ave. It has rapidly gotten much worse over the last couple of days. Hole looks a couple feet deep. Is next to a semi-recent water main repair.

Case Date:

4/20/2021

Just north of 926 S. Highland Ave., a 15 ft area of the west side of the street (and storm drain) has crumbled to gravel-size and larger chunks of asphalt. As result of an earlier complaint, a small part was patched with blacktop that has now crumbled. My concern is not the ugly appearance. If we have a 5-10 year rain storm, the runoff down S. Highland easily will clog the storm drain underneath a parking area (owned by the city) in front for my home and likely will flood the first level of my home. I have observed the enormous flow of water in the storm drain during normal heavy rain and am certain an unusual downpour will now cause flooding. Please consider sending a truck to remove the street/storm drain debris.

Case Date:

6/7/2021

I am a parent of three children participating in swim lessons at Bryan Park pool. I have several concerns with the lack of training and the ratios of children to instructors, especially in the level 1 class. The instructors are very nice, but clearly have not had instruction or training on how to conduct a swim class. My son in level one had about 14 kids in his class to one instructor. This is a safety issue in itself, but he also had very little instruction or even pool time during his lesson. He sat on the wall with his feet in the water 99% of the time other than when it was his turn to be dipped into the water for a few seconds. Additionally, in the toddler/guardian class, our poor instructor had just discovered she was teaching the class right before the class began. Needless to say, she was not prepared and did not have anything as far as activities pre-planned for the class. I understand that finding instructors may have been difficult this year, however, if a program is being offered especially ones that have a fee, I feel that there is an expectation for there to be some quality and training involved. Learning to swim is an extremely important skill that I would hope Parks and Rec would ensure to be a quality controlled program with many weeks prior training. Please consider implementing more staff and age and swim level specific training before swim sessions begin for these instructors in future sessions. Thank you for your time.

Case Date:

6/10/2021

I am quite concerned with the continued lack of on duty lifeguards at the Bryan Park Pool during swimming lessons. Three days ago (6/7/21), I almost ended up jumping into the water myself to save my actively drowning 3 year old because her instructor had taken a child to the bathroom leaving another instructor to watch both his and her classes, unsuccessfully. In my incident report, I stated that there needs to be a lifeguard on duty other than the instructors because they cannot reasonably be expected to see everything around them and it's not the parents job either. Mind you, I have many years of being both a lifeguard, aquatics director, swimming instructor, and outdoor educator under my belt when I say this. It's not just my opinion. I was told in a follow-up meeting the next day with the aquatics director, Shanda(?), that there would be a lifeguard on deck or in the chair from now on. This, unfortunately was not the case, yet again, at tonight's lesson. I have attached a picture (I hope) showing that there are no lifeguards in the stand or on deck anywhere near the active lessons. If the argument is that the instructors are also watching the kids, please refer to Indiana Health Code 410 IAC 6­2.1­35 Lifeguards (g). I am filing this complaint through the city not to be a pain, as I've dealt with my share of those over the years, but because I genuinely believe this is an unsafe situation based on experience. Furthermore, it clearly doesn't seem to be resonating at the facility level.